Area Manager, Inbound

Amazon; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

ASSPL - Maharashtra is seeking a tactical manager responsible for the day-to-day delivery of the team and managing the employees who report to you. You ensure each teammate receives the right level of support to meet operational and development objectives, setting an example for leadership principles and communicating the team’s mission and priorities to align with customer outcomes.

You will attract and hire top talent, develop onboarding plans, and foster rapid skill growth while coordinating

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Provide day-to-day delivery of the team and manage the employees that report to you.
• Set the example for leadership principles and communicate the team’s mission, vision, and priorities.
• Hold regular team meetings and facilitate open discussion to align goals and performance.
• Establish and own onboarding plans for new members to learn programs/products/tech, processes, and expectations.

Skills

Team leadership

Talent acquisition

Flexible schedule

Education

Bachelor's degree or equivalent

Job description

Description

You provide tactical management; however, you are learning to be strategic. You are a tactical manager; ensuring each individual on your team has the right level of support to meet your operational and development objectives. You attract and hire bar raising talent who bring needed skills and expertise to the team.You are responsible for the day-to-day delivery of the team as well as the management of the employees that report to you. You set the example for LPs. You effectively communicate your team’s mission, vision, and priorities and help your reports see how their work contributes to organization goals and makes a positive difference for your customers. You hold regular team meetings to facilitate these conversations and proactively offer a forum for open discussion.You establish and own customized onboarding plans for new members of your team that help them learn the programs/products/tech, processes, and expectations in their role through rapid exposure and skill growth and development.You understand the skills, strengths, and opportunities on your team.

Description

You provide tactical management; however, you are learning to be strategic. You are a tactical manager; ensuring each individual on your team has the right level of support to meet your operational and development objectives. You attract and hire bar raising talent who bring needed skills and expertise to the team.You are responsible for the day-to-day delivery of the team as well as the management of the employees that report to you. You set the example for LPs. You effectively communicate your team’s mission, vision, and priorities and help your reports see how their work contributes to organization goals and makes a positive difference for your customers. You hold regular team meetings to facilitate these conversations and proactively offer a forum for open discussion.You establish and own customized onboarding plans for new members of your team that help them learn the programs/products/tech, processes, and expectations in their role through rapid exposure and skill growth and development.You understand the skills, strengths, and opportunities on your team.

We have a 5-day work week but given the 7 days a week operation, the 2 scheduled days off will vary based on shift patterns and business needs

Basic Qualifications

• 2+ years of employee and performance management experience
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

- ASSPL - Maharashtra

Job ID: A10390744