Area Business Development Manager Mortgages Vadodara

CSB Bank; Vadodara; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

CSB Bank is seeking an Area Business Development Manager - LAP to drive Loan Against Property and Home Loan business across 25-35 branches. You will lead a team of BDMs, coordinate cross-functional activities, and ensure compliance and customer satisfaction while achieving AOP targets.

The role requires MBA/graduate with 12–14 years of experience in area business development or banking, with a track record of team leadership and branch profitability.

Qualifications

• MBA or equivalent graduate degree.
• 12–14 years of banking or area business development experience.

Responsibilities

• Lead and manage a team of Business Development Managers (BDMs).
• Drive LAP and Home Loan business across mapped branches.
• Achieve business targets while maintaining portfolio quality.
• Ensure regulatory compliance and customer satisfaction through coordination.
• Strengthen branch relationships to boost sourcing and cross-sell.

Skills

Team leadership

Cross-functional coordination

Customer satisfaction

Performance coaching

Branch banking

Education

MBA / Postgraduate

Job description

Job Description:

1. The Area Business Development Manager - LAP is responsible for driving the Loan Against Property (LAP) and Home Loan (HL) business across 25-35 mapped branches and through direct sourcing channel.
2. The role involves achieving business targets, maintaining portfolio quality, leading a team of Business Development Managers and ensuring compliance and customer satisfaction through effective cross-functional coordination.

Responsibilities

Managerial Responsibilities:

1. Lead and manage a team of Business Development mangers (BDM).
2. Drive performance through regular reviews, coaching, and motivation.
3. Conduct monthly performance appraisals and feedback sessions.
4. Facilitate training and development of team and other stakeholders.
5. Organising Campaigns for Branches.
6. Ensure Branch Activation and BDM productivity.
7. Maintain portfolio quality and manage delinquencies.
8. Ensure timely hiring and activation of team members as per budget.

Functional Responsibilities:

1. Ensure BDM wise minimum customer meeting and logins every month.
2. Enhance RO/BDM productivity and branch-level profitability.
3. Deliver Annual Operating Plan (AOP) targets for LAP and HL.
4. Ensure adherence to internal processes and regulatory norms.
5. Review and resolve customer rejections and irregularities.
6. Strengthening branch relationships to boost sourcing.
7. Drive cross-sell of insurance and liability products (SA/CA).
8. Manage customer lifecycle, retention, and satisfaction.
9. Monitor and manage PDDs and documentation compliance.

Qualifications

MBA/ Graduate

Min Exp: 12 years

Max Exp: 14 years