Architect, IT Solutions – Copilot & Agentic AI Platforms

Diligente Technologies; Pune District; Hybrid; INR 4,000,000 - 7,000,000; Full time

Job summary

Diligente Technologies in Pune, India, seeks an Architect to own the enterprise platform architecture for Microsoft Copilot and Moveworks, defining standards, patterns, and long-term roadmaps. Lead end-to-end integrations with ServiceNow, Workday, AD, LMS, and CMDB, and mentor engineers on Copilot and Moveworks architectures in a hybrid role.

Ideal candidates bring 10+ years in platform/solution architecture, strong leadership, and hands-on Copilot Studio or Moveworks experience, with focus on

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical field.
• 10+ years of progressive IT experience with platform/integration/solution architecture.
• 3+ years as an architect collaborating with cross-functional teams on enterprise-level systems.
• Deep expertise in Microsoft Copilot ecosystem or Moveworks platform.
• Strong identity, security, and compliance understanding (Entra ID, DLP, data classification).

Responsibilities

• Define the ecosystem blueprint, platform standards, extensibility patterns, and long-term technical roadmap for Copilot and Moveworks.
• Design and govern the integration layer connecting Copilot and Moveworks to enterprise systems (ServiceNow, Workday, AD, LMS, CMDB).
• Define API strategies, event-driven patterns, connector frameworks, and messaging standards for scalable data flows.
• Lead architecture reviews and ensure solutions are production-ready, secure, and aligned with enterprise standards.
• Provide training and mentorship on Copilot and Moveworks architectures.

Skills

Platform architecture

Integration architecture

Solution architecture

REST/GraphQL APIs

Enterprise integration

Leadership

Education

Bachelor's degree in CS/IS/Engineering

Tools

Azure Service Bus

Logic Apps

Power Automate

Entra ID

Job description

Title: Architect, IT Solutions – Copilot & Agentic AI Platforms

Location: Pune, India(Hybrid)

CTH/ Full time

Own the enterprise platform architecture for Microsoft Copilot (M365 Copilot, Copilot Studio) and Moveworks — serving as the definitive technical authority on capabilities, extensibility, and best practices.

• Define the ecosystem blueprint, platform standards, extensibility patterns, and long-term technical roadmap for both platforms.
• Evaluate and recommend new platform features, plugins, connectors, and agentic AI capabilities as they emerge from Microsoft and Moveworks.
• Design and govern the integration layer connecting Copilot and Moveworks to enterprise systems such as ServiceNow, Workday, JDE, Active Directory, HRIS, LMS, and CMDB.
• Define API strategies, event-driven patterns, connector frameworks, and messaging standards that enable secure, reliable, and scalable data flows across platforms.
• Partner with the Azure architecture team to ensure integration patterns align with cloud infrastructure, identity (Entra ID), and security standards.
• Provide end-to-end solution design and technical authority for all AI agent, copilot, and automation solutions built on these platforms.
• Lead architecture reviews, approve design decisions, and ensure solutions are production-ready, secure, and aligned with enterprise standards.
• Translate complex business requirements into scalable, repeatable architectural patterns and executable design strategies.
• Develop, institute, and maintain platform-specific design methodologies, development standards, security patterns, and operational best practices.
• Provide training, coaching, and technical mentorship to Forward-Deployed Engineers (FDEs), solution developers, and IT team members on Copilot and Moveworks architecture.
• Survey emerging developments in agentic AI — including multi-agent orchestration, RAG patterns, and tool-using agents — and recommend approaches that extend platform value.
• Develop and maintain architecture models, reference designs, integration maps, and documentation for current and proposed implementations.

What You'll Need (Required)

• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical field.
• 10+ years of progressive IT experience, including significant depth in platform architecture, integration architecture, or solution architecture.
• 3+ years in an architect role working with cross-functional teams (within IT and/or business) on enterprise-level or complex system implementations.
• Deep expertise in at least one of the following: Microsoft Copilot ecosystem (M365 Copilot, Copilot Studio, Graph API, Graph Connectors, Copilot extensibility) or Moveworks platform (conversational AI, enterprise integrations, workflow automation).
• Strong integration architecture skills: REST/GraphQL APIs, event-driven architectures, enterprise connectors, middleware, and messaging patterns (e.g., Azure Service Bus, Logic Apps, Power Automate).
• Proven ability to design end-to-end solution architectures for enterprise AI, automation, or digital workplace platforms.
• Experience defining platform standards, governance frameworks, and reusable architectural patterns at enterprise scale.
• Strong understanding of identity, security, and compliance requirements in enterprise AI deployments (e.g., Entra ID, conditional access, DLP, data classification).
• Expert-level documentation and communication skills — ability to create architecture blueprints, integration maps, and present complex technical concepts to senior leadership and non-technical stakeholders.
• Strong interpersonal and leadership skills, including cross-functional negotiation, vendor management, and the ability to drive alignment across distributed teams.

What Else We Look For (Preferred)

• Hands-on experience with Microsoft Copilot Studio — building custom copilots, plugins, connectors, topics, and generative AI orchestration.
• Hands-on experience with Moveworks platform — configuring enterprise virtual agents, workflow automation, knowledge integration, and analytics.
• Experience with agentic AI patterns including multi-agent orchestration, Retrieval-Augmented Generation (RAG), tool-using agents, and planner-executor models.
• Experience integrating AI platforms with enterprise systems such as ServiceNow, Workday, SAP, Active Directory, LMS, and CMDB.
• Familiarity with Microsoft Power Platform (Power Automate, Power Apps) as an automation and extensibility layer.
• Experience deploying AI solutions in regulated industries (e.g., medical device, pharmaceuticals, financial services) with attention to governance and responsible AI practices.
• Advanced degree in Computer Science, Information Systems, or a related discipline.
• Professional certifications such as Azure Solutions Architect Expert, Microsoft 365 Administrator Expert, TOGAF, or equivalent architecture frameworks.
• Track record of mentoring engineers and building technical communities of practice.