AI Agent Engineer - Microsoft Copilot Studio

Arcturus Consulting Services Inc.; Chennai; On-site; INR 1,200,000 - 1,900,000; Full time

Job summary

Arcturus Consulting Services is seeking a hands-on AI-agent engineer to build and troubleshoot Copilot Studio agents for enterprise use. You will translate complex business needs into secure, tested Copilot Studio solutions and collaborate with product and security teams.

You will design prompts, handle grounding and data privacy, integrate with Power Automate, SharePoint and Microsoft 365, and ensure deployment across Development, Test and Production environments, including shift support from

Qualifications

• 4–5 years of relevant Microsoft technology or application-development experience.
• Strong hands-on experience with Microsoft Copilot Studio.
• Experience with Microsoft 365, SharePoint and Power Automate.
• Working knowledge of Power Apps and Dataverse.
• Experience developing actions using connectors, custom connectors and REST APIs.
• Good understanding of JSON, data mapping, API error handling and integration troubleshooting.
• Working knowledge of Microsoft Entra ID, OAuth 2.0 and role-based access.
• Strong prompt engineering and agent-instruction design skills.
• Understanding of grounding, hallucination risks, sensitive-data handling and Responsible AI.
• Experience testing, troubleshooting and deploying enterprise applications or AI agents.
• Ability to independently move an agent use case from requirements through build, testing and deployment.
• Work in 3pm to 12am IST shift.

Responsibilities

• Build and enhance enterprise AI agents using Microsoft Copilot Studio.
• Configure agent instructions, topics, knowledge sources, actions and conversation flows.
• Integrate agents with SharePoint, Microsoft 365 and enterprise applications.
• Develop agent actions using Power Automate, standard connectors, custom connectors and REST APIs.
• Design effective prompts, grounding instructions, fallback handling and structured responses.
• Implement authentication, authorization and role-based access for agent integrations.
• Test agent accuracy, grounding, actions, integrations and edge cases.
• Troubleshoot Copilot Studio, Power Automate, connector and API issues.
• Support Power Platform ALM and deployment across Development, Test and Production environments.
• Create reusable agent components, integration patterns and technical documentation.
• Collaborate with product owners, architects, security teams and integration teams to deliver production-ready agents.

Skills

Copilot Studio

Microsoft 365

SharePoint

Power Automate

Power Apps

Dataverse

REST APIs

JSON

OAuth 2.0

RBAC

Prompt engineering

Grounding

Responsible AI

Testing

Troubleshooting

Deployment

Azure DevOps

Tools

Azure DevOps

CI/CD

Job description

Arcturus Consulting Services | Full time

• Build and enhance enterprise AI agents using Microsoft Copilot Studio.
• Configure agent instructions, topics, knowledge sources, actions and conversation flows.
• Integrate agents with SharePoint, Microsoft 365 and enterprise applications.
• Develop agent actions using Power Automate, standard connectors, custom connectors and REST APIs.
• Design effective prompts, grounding instructions, fallback handling and structured responses.
• Implement authentication, authorization and role-based access for agent integrations.
• Test agent accuracy, grounding, actions, integrations and edge cases.
• Troubleshoot Copilot Studio, Power Automate, connector and API issues.
• Support Power Platform ALM and deployment across Development, Test and Production environments.
• Create reusable agent components, integration patterns and technical documentation.
• Collaborate with product owners, architects, security teams and integration teams to deliver production-ready agents.

JOB DESCRIPTION

Key Responsibilities

• Build and enhance enterprise AI agents using Microsoft Copilot Studio.
• Configure agent instructions, topics, knowledge sources, actions and conversation flows.
• Integrate agents with SharePoint, Microsoft 365 and enterprise applications.
• Develop agent actions using Power Automate, standard connectors, custom connectors and REST APIs.
• Design effective prompts, grounding instructions, fallback handling and structured responses.
• Implement authentication, authorization and role-based access for agent integrations.
• Test agent accuracy, grounding, actions, integrations and edge cases.
• Troubleshoot Copilot Studio, Power Automate, connector and API issues.
• Support Power Platform ALM and deployment across Development, Test and Production environments.
• Create reusable agent components, integration patterns and technical documentation.
• Collaborate with product owners, architects, security teams and integration teams to deliver production-ready agents.

REQUIREMENTS

Mandatory Skills & Experience

• 4–5 years of relevant Microsoft technology or application-development experience.
• Strong hands-on experience with Microsoft Copilot Studio.
• Experience with Microsoft 365, SharePoint and Power Automate.
• Working knowledge of Power Apps and Dataverse.
• Experience developing actions using connectors, custom connectors and REST APIs.
• Good understanding of JSON, data mapping, API error handling and integration troubleshooting.
• Working knowledge of Microsoft Entra ID, OAuth 2.0 and role-based access.
• Strong prompt engineering and agent-instruction design skills.
• Understanding of grounding, hallucination risks, sensitive-data handling and Responsible AI.
• Experience testing, troubleshooting and deploying enterprise applications or AI agents.
• Ability to independently move an agent use case from requirements through build, testing and deployment.
• Work in 3pm to 12am IST shift.

Desirable Skills

• Microsoft Graph API experience.
• Oracle Fusion HCM or other enterprise HR-system integration experience.
• Exposure to Azure OpenAI, Azure AI Foundry or Model Context Protocol.
• Experience working with sensitive employee or HR data.
• Azure DevOps and CI/CD knowledge.
• Relevant Microsoft Copilot, Power Platform or AI certifications.

What Success Looks Like

• Secure, reliable and production-ready Copilot Studio agents.
• Reusable agent actions, components and integration patterns.
• Consistent testing, deployment and troubleshooting practices.
• AI agents aligned with enterprise security, privacy and governance standards.

Ideal Candidate

You are a hands-on AI-agent engineer who enjoys building and troubleshooting working solutions. You can translate a business use case into a secure, tested and maintainable Copilot Studio agent while collaborating effectively with architecture, security and product teams.