Architect I - Enterprise Solutions (ManageEngine)

UST; Bengaluru; On-site; INR 3,500,000 - 7,000,000; Full time

Job summary

ManageEngine is seeking a skilled Architect I for Enterprise Solutions to design, implement, and optimize scalable ManageEngine platforms in a global enterprise. You will work with ITSM, endpoint management, monitoring, identity governance, and automation, coordinating with business and technology stakeholders.

The role requires 8+ years of IT experience with enterprise architectures, strong ManageEngine product expertise, and expertise in ITIL, IAM, and security.

Qualifications

• 8+ years of IT experience in enterprise applications and solution architecture.
• Hands-on ManageEngine product expertise listed above.
• Strong ITIL and Enterprise Service Management knowledge.
• Experience with REST APIs, integrations, and workflow automation.
• Knowledge of Active Directory, Azure AD, IAM, and enterprise security concepts.
• Experience designing scalable, secure enterprise solutions.
• Excellent communication and stakeholder management.

Responsibilities

• Design and implement enterprise ManageEngine solutions aligned with business objectives.
• Architect and optimize platforms including ServiceDesk Plus, Endpoint Central, OpManager, ADManager Plus, ADAudit Plus, and PAM360.
• Develop workflows, service catalogs, SLAs, automation, and governance frameworks.
• Lead integrations with enterprise apps such as SAP, Oracle, Salesforce, Workday, AD/Azure AD, cloud, and monitoring platforms.
• Design secure architectures with RBAC, compliance, auditing, and privileged access controls.
• Provide technical leadership, architecture guidance, and best practices to project and operations teams.
• Create solution blueprints, roadmaps, technical documentation, and architecture standards.
• Drive platform modernization, performance optimization, and continuous improvement initiatives.

Skills

ManageEngine

IT Architecture

ITIL

REST APIs

AD & Azure AD

Security Principles

Stakeholder Mgmt

Education

Bachelor's degree in CS/IT/Eng

ITIL

TOGAF

Azure / AWS / CISSP / CISM

Tools

ManageEngine Suite

ServiceDesk Plus

Endpoint Central

OpManager

ADManager Plus

ADAudit Plus

PAM360

Job description

Role Description

Architect I - Enterprise Solutions (ManageEngine)

Job Title

Architect I - Enterprise Solutions (ManageEngine)

Experience

8+ Years (5+ years in ManageEngine solution architecture and implementation)

Employment Type

Full-Time

Job Summary

We are seeking a skilled ManageEngine Solution Architect to design, implement, and optimize enterprise ManageEngine platforms.

The role involves delivering scalable ITSM, endpoint management, monitoring, identity governance, and automation solutions while collaborating with business and technology stakeholders.

Key Responsibilities

• Design and implement enterprise-scale ManageEngine solutions aligned with business objectives. Architect and optimize platforms including ServiceDesk Plus, Endpoint Central, OpManager, ADManager Plus, ADAudit Plus, and PAM360.
• Develop workflows, service catalogs, SLAs, automation, and governance frameworks.
• Lead integrations with enterprise applications such as SAP, Oracle, Salesforce, Workday, Active Directory, Azure AD, cloud, and monitoring platforms.
• Design secure architectures incorporating RBAC, compliance, auditing, and privileged access controls.
• Provide technical leadership, architecture guidance, and best practices to project and operations teams.
• Create solution blueprints, roadmaps, technical documentation, and architecture standards.
• Drive platform modernization, performance optimization, and continuous improvement initiatives.

Required Skills

• 8+ years of IT experience with enterprise application and solution architecture expertise.
• Strong hands-on experience with ManageEngine products, especially ServiceDesk Plus, Endpoint Central, OpManager, ADManager Plus, ADAudit Plus, and PAM360.
• Solid understanding of ITSM, ITIL, Enterprise Service Management, and IT Operations.
• Experience with REST APIs, web services, integrations, and workflow automation.
• Knowledge of Active Directory, Azure AD, IAM, endpoint security, and enterprise security principles.
• Experience designing scalable, highly available, and secure enterprise solutions.
• Strong analytical, troubleshooting, communication, and stakeholder management skills.

Preferred Skills

• Experience with AWS, Azure, or GCP. Knowledge of DevOps, CI/CD, Infrastructure as Code, and automation frameworks.
• Experience integrating ERP, CRM, HRMS, SIEM, and monitoring platforms.
• Familiarity with enterprise architecture frameworks and governance models.

Education & Certifications

Bachelor's degree in Computer Science, Information Technology, Engineering, or related field. ITIL, ManageEngine, TOGAF, Azure, AWS, CISSP, or CISM certifications are preferred.

Key Competencies

Enterprise Solution Architecture Technical Leadership Platform Governance Stakeholder Management Solution Design & Integration Problem Solving and Strategic Planning Communication and Mentoring

Skills

• ManageEngine
• AWS
• ServiceNow
• ITIL
• AWS IAM
• Google Cloud Platform
• Enterprise Architecture