IT Enterprise Solution architect

Acesoft Labs; Bengaluru; Hybrid; INR 1,200,000 - 2,500,000; Full time

Job summary

Acesoft Labs in Bengaluru is seeking an IT Enterprise Solution Architect to design and manage comprehensive IT infrastructure and integrated solutions for managed services delivery. You will ensure SLA adherence, security compliance, and provide technical leadership across applications and infrastructure.

You will drive requirements, capacity planning, change management, deployment activities, and ongoing optimization to support high-performance operations.

Qualifications

• Experience in integrated IT infrastructure landscape management, monitoring and implementation.
• Strong understanding of systems, networking, development tools, integrations.
• Experience with Linux/Unix/Windows administration and AD.

Responsibilities

• Design and implement end-to-end IT infrastructure and managed service delivery solutions.
• Drive project schedules, requirements, and cross-IT collaboration for IT, Infra and service management.
• Oversee deployments and changes, coordinate with infrastructure teams.

Skills

Integrated IT Infra

Networking & Security

Linux/Unix/Windows Admin

ServiceNow

Automation & Scripting

Tools

ServiceNow

Job description

Dear All,

Role : IT Enterprise Solution Architect

Experience: 6-10 Years

Location: Bangalore

Notice period: Immediate or 15 Days.

We are seeking an IT Solution Architect. In this role, he will be responsible for implementing and managing comprehensive IT infrastructure and Integrated Solutions for applications for managed services delivery, ensure adherence to SLAs and security policies and provide technical expertise to clients.

Responsibilities:

1. Technical Design and Architecture:

• Design and implement end-to-end systems and solutions for managing IT infrastructure and automating IT managed service delivery.
• System design should encompass understanding of network, servers (physical and virtual),Interfaces, integration, applications, Data flows, security, and operations
• Ensure adherence to best practices and security standards.
• Reviews the firewall sheets, monitoring configuration sheets and propose changes
• Should understand and drive the operations of existing Integrated Application landscape which has for example SAP, Concur, HCM, Vendor Invoice Management System, Service Now etc

2. Drive Project & Requirement

• Understand the Technical, Functional and non-functional requirements
• Assess the technical feasibility, impact on the infrastructure & Identify potential bottlenecks and risks
• Foster a high-performing team environment by removing technical roadblocks and guiding team members towards optimal performance
• Drive project schedules, deliverables & collaborate with cross-IT teams for implementing IT, Infra and service management solutions

3. Capacity Planning and Performance Tuning:

• Estimate resource requirements (CPU, memory, disk, network).
• Monitor system performance and identify optimization opportunities.
• Implement performance tuning techniques to improve response times and throughput.
• Ensure efficient use of infrastructure resources to support application performance.

4. Problem solver:

• Detect and diagnose issues that arise at the intersection of application and infrastructure.
• Work with both teams to develop and implement solutions to these issues.
• Identify opportunities to optimize the performance of applications through infrastructure improvements.

5. Change Management and Deployment:

• Oversee application deployments and upgrades.
• Manage change requests and assess their impact on the infrastructure.
• Provide management summary for CAB
• Coordinate with infrastructure teams to schedule and execute deployments.
• Plans changes and assign the tasks to various teams and coordinate those tasks.

6. Security and Compliance:

• Ensure compliance with security policies and industry standards.
• Identify and mitigate security vulnerabilities.
• participate in regular security assessments and audits.

7. Knowledge Transfer and Training:

• Create and maintain documentation for processes that involve both application and infrastructure.
• Document procedures to facilitate knowledge sharing.
• Offer training sessions to both teams to ensure they understand the interdependencies and best practices.
• Foster collaboration and communication between teams.

Required Technical/Professional Skills:

• Worked extensively in Integrated IT Infra landscape Management, Monitoring & Implementation o Strong understanding of systems, networking, development tools, Integrations o Strong understanding of infrastructure technologies (servers, networking, databases), and cloud platforms & application development o Experience in Linux/Unix/Windows Administration, AD o Experience in network/firewall/load balancer design and implementation.( LDAP, TCP/IP, UDP, DNS, DHCP, HTTP, HTTPS, APIs) o Experience with service management methodologies and tools like ServiceNow. o Excellent problem solving, communication & Interpersonal skills to interact with both technical and non-technical stakeholders, build relationship & collaborate with diverse teams o Highly organized, analytical, and procedural with creative and strategic thinking. Adept at managing multiple projects and meeting tight deadlines o Passionate about solution development and automation, actively seeking opportunities to develop tools that streamline and simplify development and delivery processes.