Architect - Enterprise Application ServiceNow N 4D

BrightClaim; Lucknow; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Genpact in India seeks an Architect for Enterprise Application ServiceNow N to lead design and implementation of enterprise solutions on the ServiceNow platform. You will architect, develop, and integrate custom apps, ensuring scalable performance and alignment with business goals.

You will provide technical leadership, guide development teams, and stay ahead of ServiceNow trends while delivering measurable outcomes for global clients.

Qualifications

• Candidates should have formal education in Computer/Information Technology fields.
• Experience with designing Enterprise Applications on the ServiceNow platform is required.

Responsibilities

• Design and architect ServiceNow solutions that align with business requirements.
• Develop and implement custom applications, integrations, and configurations in ServiceNow platform.
• Provide technical leadership to development teams on ServiceNow best practices.
• Manage and maintain ServiceNow instances, including upgrades and performance tuning.
• Collaborate with stakeholders to translate requirements into technical solutions.
• Stay updated with latest ServiceNow trends and recommend innovative solutions.

Skills

Agile Methodology

Change Management

Client Relations

Collaboration Tools

Design Thinking

Executive Presence

Inclusion

Modernizing Operations

People Leadership

Personal Effectiveness

Risk Management

ServiceNow Platform

Storytelling

Education

Bachelor's degree in Computer Engineering

Bachelor's degree in Computer Science

Bachelor's degree in Information Technology

Master's degree in Software Engineering

Tools

ServiceNow Platform

Job description

Architect - Enterprise Application ServiceNow N 4D

Aug 4, 2026

Architect - Enterprise Application - ServiceNow N

Ready to turn bold ideas into real-world impact?

At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.

Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Job Description

• Design and architect ServiceNow solutions that align with business requirements;
• Develop and implement custom applications, integrations, and configurations in ServiceNow platform;
• Provide technical leadership and guidance to development teams in ServiceNow best practices;
• Manage and maintain ServiceNow instances, including upgrades, patches, and performance tuning;
• Collaborate with stakeholders to gather requirements and translate them into technical solutions;
• Stay updated with latest trends and developments in ServiceNow platform and recommend innovative solutions.
• Design and architect ServiceNow solutions that align with business requirements;
• Develop and implement custom applications, integrations, and configurations in ServiceNow platform;
• Provide technical leadership and guidance to development teams in ServiceNow best practices;
• Manage and maintain ServiceNow instances, including upgrades, patches, and performance tuning;
• Collaborate with stakeholders to gather requirements and translate them into technical solutions;
• Stay updated with latest trends and developments in ServiceNow platform and recommend innovative solutions.

Qualifications

Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering

Certifications

Certified System Administrator – ServiceNow - ServiceNowServiceNow

Required Skills

Agile Methodology, Change Management, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, Modernizing Operations, People Leadership, Personal Effectiveness, Risk Management, ServiceNow Platform, Storytelling

Language

Advanced - C1

Job Type

Regular

Master Skill List

Enterprise Application ServiceNow N

Remote Type

Office

Work Shift

Any (India)

Why join Genpact?

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Genpact is a global professional services firm leveraging technology, data, and deep industry expertise to deliver transformative solutions for leading enterprises.

Business Consulting and Services Professional Services

Company size 10,001+ employees

Company type Public company

Total funding $750M Post IPO Debt

Momentum

Team Growth

Momentum 11% in 12 mo

146,756 employees on LinkedIn

Employee experience

What it's like inside

3.6

30,048 reviews

72% would recommend

Culture & values

3.7

Work-life balance

3.7

Career opportunities

3.7

Compensation & benefits

3.3

Capital

Funding history

Post IPO Debt$350M

Post IPO Debt$400M

May 2024

Private Equity

Footprint

Where they work

1155, Avenue of the Americas, 4th Floor,, New York, NY 10036, US 251 Avenida Lerdo Norte, Cd. Juarez, Chihuahua CP32000, MX GE Building No. 5, Software Park Road, Dalian Software Park, Dalian, Liaoning 116023, CN Genpact Towers, DLF-Phase 5, Sector 53, Gurgaon, Haryana 122002, IN 99 Surya Park, Electronics City, Bangalore, KAR 560100, IN 1155 6th Ave, New York, NY 10036, US 42 Old Ridgebury Rd, Danbury, CT 06810, US Bengaluru, KA 560100, IN It Park Road, Delhi, Delhi 110053, IN Senapati Bapat Marg, Mumbai, Maharashtra 400028, IN 3300 Hillview Ave, Palo Alto, CA 94304, US Bulevardul Dimitrie Pompeiu 5-7, Sector 2, Bucharest, RO