Architect - Enterprise Application ServiceNow N 4D

Genpact Ltd.; Bengaluru; On-site; INR 1,200,000 - 2,100,000; Full time

Job summary

Genpact Ltd. is seeking an Architect for Enterprise Applications focused on ServiceNow to design and build scalable solutions for global clients. You will lead architecture discussions, drive best practices, and guide implementation teams in ServiceNow configurations, integrations, and custom app development.

The role requires strong technical leadership, collaboration with stakeholders, and staying current with ServiceNow platform trends to deliver innovative solutions at scale.

Qualifications

• Bachelor's or master's degree in a relevant engineering or IT field.
• Experience with ServiceNow platform and enterprise applications.
• Strong communication and stakeholder management skills.

Responsibilities

• Design and architect ServiceNow solutions aligned with business requirements.
• Develop and implement custom applications, integrations, and configurations in ServiceNow platform.

Skills

ServiceNow Platform

Agile Methodology

Change Management

Client Relations

Collaboration Tools

Design Thinking

Executive Presence

Inclusion

Modernizing Operations

People Leadership

Personal Effectiveness

Risk Management

Storytelling

Education

Bachelor's degree in Computer Engineering

Bachelor's degree in Computer Science

Bachelor's degree in Information Technology

Master's in Software Engineering

Job description

Architect - Enterprise Application - ServiceNow N**Ready to turn bold ideas into real-world impact?** At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.**Job Description**• Design and architect ServiceNow solutions that align with business requirements;• Develop and implement custom applications, integrations, and configurations in ServiceNow platform;• Provide technical leadership and guidance to development teams in ServiceNow best practices;• Manage and maintain ServiceNow instances, including upgrades, patches, and performance tuning;• Collaborate with stakeholders to gather requirements and translate them into technical solutions;• Stay updated with latest trends and developments in ServiceNow platform and recommend innovative solutions.• Design and architect ServiceNow solutions that align with business requirements;• Develop and implement custom applications, integrations, and configurations in ServiceNow platform;• Provide technical leadership and guidance to development teams in ServiceNow best practices;• Manage and maintain ServiceNow instances, including upgrades, patches, and performance tuning;• Collaborate with stakeholders to gather requirements and translate them into technical solutions;• Stay updated with latest trends and developments in ServiceNow platform and recommend innovative solutions.**Qualifications**Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering**Certifications**Certified System Administrator – ServiceNow - ServiceNowServiceNow**Required Skills**Agile Methodology, Change Management, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, Modernizing Operations, People Leadership, Personal Effectiveness, Risk Management, ServiceNow Platform, Storytelling**Language**English**Language Proficiency -**Advanced - C1**Additional Job Location -****Job Type**Regular**Master Skill List -**Enterprise Application ServiceNow N**Remote Type -**Office**Work Shift -**Any (India)**Why join Genpact?** • **Lead AI-powered transformation** – Drive innovation and solve real-world business challenges that matter • **Make an impact** – Help global enterprises solve business challenges that matter • **Accelerate your career** – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead • **Work with the best** – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • **Thrive in a values-driven culture** – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.