AR Caller – Denial Management

Kozenttec; India; On-site; INR 400,000 - 600,000; Full time

Benefits offered by this job

Career growth opportunities

Competitive compensation

Performance incentives

Job summary

Kozenttec is looking for a detail-oriented Medical AR Specialist in India to handle insurance follow-ups and denial management. The candidate will work closely with billing and coding teams, assessing claims, and ensuring timely reimbursements.

This role requires 1–3+ years of experience in medical accounts receivable, strong knowledge of payer processes, and ability to communicate effectively. Join a stable organization that offers career growth opportunities and a supportive team culture.

Qualifications

• 1–3+ years of experience in Medical AR / Denial Management.
• Proficient in analyzing Explanation of Benefits (EOBs) and Electronic Remittance Advice (ERAs).
• Ability to collaborate with billing, coding, and quality teams to reduce denials.

Responsibilities

• Perform insurance follow-ups on unpaid, underpaid, or denied claims.
• Identify denial reasons and take corrective actions.
• Maintain accurate documentation of follow-ups and payer communications.

Skills

Medical AR / Denial Management

CPT, ICD-10, HCPCS, CMS-1500 & UB-04

Experience with commercial, Medicare & Medicaid payers

Excellent verbal and written communication skills

Strong analytical and problem-solving abilities

Tools

Insurance portals

RCM systems

Job description

About the Role

We are seeking a detail-oriented Medical AR Specialist to manage insurance follow-ups, resolve claim denials, and ensure timely reimbursement. The ideal candidate will have hands‑on experience in medical accounts receivable and a strong understanding of payer processes and denial management.

Key Responsibilities

• Perform insurance follow-ups on unpaid, underpaid, or denied claims
• Analyze Explanation of Benefits (EOBs) and Electronic Remittance Advice (ERAs)
• Identify denial reasons and take corrective actions (CO, PR, OA codes)
• Submit corrected claims, appeals, and reconsiderations as required
• Maintain accurate documentation of follow-ups and payer communications
• Collaborate with billing, coding, and quality teams to reduce denials
• Meet daily productivity, accuracy, and turnaround time targets
• Stay updated on payer guidelines and billing regulations

Required Skills & Qualifications

• 1–3+ years of experience in Medical AR / Denial Management
• Strong knowledge of CPT, ICD-10, HCPCS, CMS-1500 & UB-04
• Experience working with commercial, Medicare & Medicaid payers
• Proficient in insurance portals and RCM systems
• Excellent verbal and written communication skills
• Strong analytical and problem-solving abilities

Preferred Qualifications

• Experience handling multiple medical specialties
• Knowledge of payer‑specific policies and appeal processes
• Ability to interpret clinical documentation
• Prior experience in a US healthcare revenue cycle environment

Why Join Us?

• Stable and growing healthcare organization
• Career growth opportunities in RCM
• Supportive team culture
• Competitive compensation and performance incentives