AR Caller / Appeals / Denial Management

GetixHealth; Bengaluru; On-site; INR 300,000 - 600,000; Full time

Benefits offered by this job

2 way free transportation.

Insurance

Food coupons

Job summary

GetixHealth, LLC in Bengaluru, India is seeking a skilled AR calling professional to handle claim status inquiries, denials, and follow-ups for physician billing in US shifts. You will analyze EOBs, document actions, and coordinate with internal teams.

The role emphasizes timely resolution of outstanding AR, denial management, and maintaining accurate records, with opportunities to work with EPIC, EClinicalWorks or Kareo, and to contribute to process improvements.

Qualifications

• 1-3 years of AR calling (Physician Billing) experience.
• Strong understanding of RCM cycle.
• Good knowledge of denial management and insurance follow-ups.
• Ability to work in US shifts.
• Experience with EPIC, Eclinicalworks, Kareo is a plus.

Responsibilities

• Handle outbound calls to insurance companies for claim status and payment follow-ups.
• Work on denied, rejected, and unpaid claims.
• Analyze EOBs and take necessary actions.
• Perform denial management and identify root causes.
• Ensure timely resolution of outstanding AR.
• Work on appeals and resubmissions when required.
• Maintain accurate documentation of call details and actions taken.
• Meet daily productivity and quality targets.
• Coordinate with internal teams if needed for claim corrections

Skills

AR Calling

RCM Cycle

Denial Management

US Shifts

Insurance Follow-ups

Tools

EPIC

Eclinicalworks

Kareo

Job description

Responsibilities

• Handle outbound calls to insurance companies for claim status and payment follow-ups.
• Work on denied, rejected, and unpaid claims.
• Analyze EOBs and take necessary actions.
• Perform denial management and identify root causes.
• Ensure timely resolution of outstanding AR.
• Work on appeals and resubmissions when required.
• Maintain accurate documentation of call details and actions taken.
• Meet daily productivity and quality targets.
• Coordinate with internal teams if needed for claim corrections

Candidate Requirements

• Minimum 1-3 years of experience in AR Calling (Physician Billing)
• Strong understanding of RCM Cycle.
• Good knowledge of denial management and insurance follow-ups.
• Ability to work in US shifts.
• Experience with tools like EPIC, Eclinicalworks, Kareo is a plus.

Benefits

• 2 way free transportation.
• Insurance
• Food coupons