AR caller and Eligibility Verification Executive

Purview Services; Khordha; On-site; INR 240,000 - 420,000; Full time

Job summary

Purview Services in India is seeking an AR calling specialist to verify patient eligibility and resolve billing issues within a dynamic healthcare environment. You will interact with patients, insurers, and providers, maintain accurate records, and collaborate with internal teams to ensure smooth payment processes while staying compliant with HIPAA and evolving regulations.

Ideal candidates have 0-3 years in AR or eligibility verification, solid knowledge of medical billing, EHRs, and claims

Qualifications

• Strong knowledge of medical billing processes, including EHRs (Electronic Health Records) and claims submission procedures.
• Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
• Familiarity with HIPAA regulations and confidentiality guidelines is essential.

Responsibilities

• Handle accounts receivable calls to verify patient eligibility and resolve billing issues.
• Utilize strong communication skills to interact with patients, insurance companies, and healthcare providers.
• Perform thorough verification of patient eligibility for medical services rendered.
• Maintain accurate records of all interactions with patients and stakeholders.
• Collaborate with internal teams to ensure seamless coordination of patient care and payment processes.
• Stay updated on industry trends and regulations related to medical billing and patient payments.

Skills

Communication

Customer service

Attention to detail

HIPAA knowledge

CRM software

Tools

CRM tools

MS Office

Job description

Roles and Responsibility

• Handle accounts receivable calls to verify patient eligibility and resolve billing issues.
• Utilize strong communication skills to effectively interact with patients, insurance companies, and healthcare providers.
• Perform thorough verification of patient eligibility for medical services rendered.
• Maintain accurate records of all interactions with patients and stakeholders.
• Collaborate with internal teams to ensure seamless coordination of patient care and payment processes.
• Stay updated on industry trends and regulations related to medical billing and patient payments.

Job Requirements

• 0-3 years of experience in AR calling or eligibility verification within the employment firm/recruitment services industry.
• Strong knowledge of medical billing processes, including electronic health records systems (EHRs) and claims submission procedures.
• Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
• Proficiency in using computer software applications, such as CRM systems and Microsoft Office tools.
• Ability to work independently and as part of a team, demonstrating strong attention to detail and organizational skills.
• Familiarity with HIPAA regulations and confidentiality guidelines is essential.