AR caller and Eligibility Verification Executive

Purview Services; Chennai District; On-site; INR 300,000 - 500,000; Full time

Job summary

Purview Services is seeking a detail-oriented AR calling professional in Chennai, India to verify patient eligibility and resolve billing issues. You will interact with patients, insurers, and healthcare providers, ensuring accurate records of all communications and smooth payment processes.

The role requires knowledge of medical billing, EHRs, and HIPAA compliance, along with strong verbal and written communication skills.

Qualifications

• 0-3 years of experience in AR calling or eligibility verification.
• Strong knowledge of medical billing processes, including electronic health records systems (EHRs) and claims submission procedures.
• Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.

Responsibilities

• Handle accounts receivable calls to verify patient eligibility and resolve billing issues.
• Utilize strong communication skills to effectively interact with patients, insurance companies, and healthcare providers.
• Perform thorough verification of patient eligibility for medical services rendered.
• Maintain accurate records of all interactions with patients and stakeholders.
• Collaborate with internal teams to ensure seamless coordination of patient care and payment processes.
• Stay updated on industry trends and regulations related to medical billing and patient payments.

Skills

AR calling

Eligibility verification

Medical billing

CRM systems

MS Office

HIPAA compliance

Communication skills

Tools

CRM systems

MS Office

Job description

Roles and Responsibility

• Handle accounts receivable calls to verify patient eligibility and resolve billing issues.
• Utilize strong communication skills to effectively interact with patients, insurance companies, and healthcare providers.
• Perform thorough verification of patient eligibility for medical services rendered.
• Maintain accurate records of all interactions with patients and stakeholders.
• Collaborate with internal teams to ensure seamless coordination of patient care and payment processes.
• Stay updated on industry trends and regulations related to medical billing and patient payments.

Job Requirements

• 0-3 years of experience in AR calling or eligibility verification within the employment firm/recruitment services industry.
• Strong knowledge of medical billing processes, including electronic health records systems (EHRs) and claims submission procedures.
• Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
• Proficiency in using computer software applications, such as CRM systems and Microsoft Office tools.
• Ability to work independently and as part of a team, demonstrating strong attention to detail and organizational skills.
• Familiarity with HIPAA regulations and confidentiality guidelines is essential.