듀폰은 필수적인 혁신을 통해 전 세계가 번영할 수 있도록 이바지하는 것을 목표로 삼고 있습니다. 우리는 중요한 사안을 해결하고자 노력합니다. 예를 들어 지구상 10억 명이 넘는 인구에게 깨끗한 물을 공급하거나, 스마트폰에서 전기차에 이르는 일상적인 기술 장치에 필수적인 소재를 생산하고, 전 세계 근로자를 보호하는 것 등이 우리가 생각하는 중요한 사안입니다. 세계 최고의 인재들이 듀폰을 직장으로 선택하는 수많은 이유를 알아보세요. 듀폰에 입사해야 하는 이유 | 듀폰 채용 https://careers.dupont.com/kr/ko/whyjoinus
Summary of the role
The Accounts Receivable Research Specialist is responsible for researching and resolving discrepancies related to outstanding customer payments, maintaining accurate records, and ensuring timely collections. This role involves communicating with customers and internal departments to identify and rectify incorrect cash apps issues, ensuring that accounts are properly updated.
List of duties
- The Accounts Receivable Research Specialist is responsible for researching and resolving discrepancies related to outstanding customer payments, maintaining accurate records, and ensuring timely collections. This role involves communicating with customers and internal departments
- Research and resolve customer payment issues, including payment mismatches, unapplied payments, or short payments, through detailed analysis and communication with customers or internal departments.
- Reconcile accounts receivable ledgers by reviewing transactions and adjusting any discrepancies to ensure accurate and complete records.
- Interact with customers via phone, email, or written correspondence to resolve outstanding payment issues or clarify invoicing concerns.
- Maintain accurate records of research and resolutions, prepare regular reports on account status, and track aging accounts.
- Casha application knowledge is required
- Work closely with the Customer, Credit and customer service, and billing departments to gather necessary information to resolve open payments.
- Payment Application: Ensure accurate posting of payments to the correct customer accounts and raise dispute accordingly
- Escalate complex issues or payment disputes to the appropriate department or manager when necessary.
- Assist with other accounts receivable or administrative tasks as needed.
- Excellent verbal and written communication skills to liaise effectively with customers and internal teams
- Strong ability to analyze and resolve issues independently
Desired professional experience
- Strong communication and interpersonal skills,
- 5+ Years of experience AR
- SAP knowledge
- Good in MS office, Macros would be added advantage
- Possess good Written and fluent Oral communication skills required
- B.Com, MBA, CA inter (Not Mandatory)
듀폰은 기회균등 고용주입니다. 자격에 부합하는 지원자라면 인종, 피부색, 종교, 신념, 성별, 성적 지향성, 성적 정체성, 기혼 여부, 출신 국가, 나이, 재향군인 지위 유무, 장애 유무 또는 여타 모든 보호 대상 등급과 관계없이 채용 후보로 고려합니다. 포지션을 검색하거나 취업 지원을 위해 합당한 수준의 편의를 제공받아야 하는 경우, 장애인 편의 제공 페이지에서 연락처 정보를 확인하시기 바랍니다 http://www.dupont.com/accessibility.html
듀폰은 포괄적인 보상 및 복리후생 제도를 제공합니다. 자세한 내용을 보려면 보상 및 복리후생 페이지를 방문하세요 https://careers.dupont.com/kr/ko/compensation-and-benefits