Apprentice Operations India 2026

Standard Chartered India; Mumbai; On-site; INR 180,000 - 240,000; Full time

Benefits offered by this job

Retirement plus life insurance

Flexible working options

Wellbeing and resilience tools

Learning & development opportunities

Inclusive culture

Job summary

Standard Chartered invites applications for a 12-month Operations Apprenticeship in Mumbai. You’ll get real responsibility from day one, supporting live processing activities and ensuring accurate, on-time transactions for clients.

You’ll build technical, analytical and problem-solving skills while learning about governance, controls and regulatory requirements that protect a global bank. This programme offers exposure to senior leaders and a path to a vital ops career.

Qualifications

• Graduated from college in 2026.
• Ability to work legally in India.
• Strong academic performance with extracurricular involvement.
• Comfort with data and Microsoft Office, especially Excel.
• Detail-oriented, organized and able to work in a fast-paced environment.

Responsibilities

• Support day-to-day processing activities to ensure transactions are completed accurately and on time.
• Help monitor operational performance and customer service standards.
• Assist in resolving client queries and improving service outcomes.
• Track key metrics and maintain data to support reporting and decision-making.
• Support managers in overseeing transactions and meeting payment obligations.
• Learn how operational risk and controls work – and help ensure we meet regulatory and policy requirements.
• Contribute to continuous improvement initiatives within your team.

Skills

Data analysis

Microsoft Excel

Attention to detail

Organized

Communication skills

Stakeholder management

Education

Graduation in 2026

Job description

Operations Apprentice - India

Our 12 Months Apprenticeship Programme is designed to give you real responsibility from day one.

You won’t just observe how a global bank operates – you'll help power it. In Operations, you sit at the heart of how we deliver for our clients each day. You’ll work on live processes, support real transactions and help ensure our clients’ needs are met accurately, effectively, and safely.

Throughout The Programme, You’ll

• Take ownership of meaningful assignments that impact real clients
• Build technical, analytical and problem-solving skills
• Develop confidence working with data, systems and processes
• Learn how risk, controls and governance protect a global bank
• Strengthen your communication and stakeholder management skills
• Gain exposure to senior leaders and thought-leadership sessions

By the end of the year, you’ll understand how a global bank runs behind the scenes – and the role you can play in shaping its future.

What You’ll Be Doing

As an Operations Apprentice, you’ll support the teams that keep our banking engine running smoothly. You’ll:

• Support day-to-day processing activities to ensure transactions are completed accurately and on time
• Help monitor operational performance and customer service standards
• Assist in resolving client queries and improving service outcomes
• Track key metrics and maintain data to support reporting and decision-making
• Support managers in overseeing transactions and meeting payment obligations
• Learn how operational risk and controls work – and help ensure we meet regulatory and policy requirements
• Contribute to continuous improvement initiatives within your team.

You’ll gain first-hand experience of how strong operations enable global deals, protect clients, and maintain trust.

What We’re Looking For

We're looking for curious, driven individuals who want to learn how global banking works in practice.

You Should

• Have graduated from college in 2026.
• Have the legal right to work in India
• Have strong academic performance and be actively involved beyond the classroom
• Be confident working with data and Microsoft Office (especially Excel)
• Be detail-oriented, organised and comfortable working in a fast-paced environmentDemonstrate integrity and a strong sense of responsibility

No prior banking experience is required – just the motivation to learn and contribute.

About Our Technology And Operations Team

Our Technology & Operations (T&O) team is the powerhouse for the Bank. We aim to go further, faster, to ensure we're agile and ready for tomorrow, today. Our diverse network enables us to innovate and build banking solutions that support communities to prosper. We're a place where talented people are encouraged to grow, learn, and thrive, to drive their own career journeys, to reach their full potential.

When you work with us, you’re protecting the reputation and legacy of a 170-year organisation and building on it. We’re driven by progress and continuously evolving to ensure we’re agile and ready for tomorrow, today.

Our Operations team is responsible for ensuring that the Bank operates with seamless execution, settles a variety of complex financial transactions through data driven decisions, process simplification and automation and by ensuring our internal and external stakeholders needs are met.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our colleagues, clients and communities. And we’re on a journey to be the world’s most sustainable and responsible bank.

We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose,to drive commerce and prosperity through our unique diversity, together with our brand promise, to behere for goodare achieved by how we each live ourvalued behaviours.When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thingand are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together,we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter,

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.