Application/ Technical Support Engineer

Simson Softwares

Mohali

On-site

INR 350,000 - 520,000

Full time

9 days ago

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Benefits offered by this job

Learning & Development Support

Health & Wellness Support

Job summary

Simson Softwares is seeking a Customer Support professional to provide technical support for business applications, troubleshoot incidents, monitor systems and ensure uptime. The role includes documenting fixes and working closely with development teams to maintain stability and performance.

Candidates should have good English communication and experience supporting applications, with the ability to handle incidents effectively. Education: UG degree is required, with multiple benefits offered.

Qualifications

Good English communication skills required.
Experience providing support for software applications.
Ability to handle and resolve incidents efficiently.

Responsibilities

Provide technical support for business applications and troubleshoot incidents.
Monitor systems and ensure application stability, performance and uptime.
Collaborate with development teams, document fixes and share knowledge.

Skills

Good English communication

Experience supporting applications

Ability to handle incidents

Education

UG: Any Graduate

Job description

Provides technical support for business applications, troubleshoots incidents, monitors systems, resolves user issues, collaborates with development teams, documents fixes, and ensures application stability, performance, and uptime.

Required Candidate profile

Good English communication
Experience supporting applications
Ability to handle incidents

Role Category

Customer Success, Service & Operations - Other

Education

UG: Any Graduate

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

About the Company

We are a leading software solution provider for the insurance and reinsurance broking industry in India and the Middle East with a substantial presence in the Far East, Africa, and LA.

Salary

₹3.5 - ₹5.2 L/yr

Benefits