Application Support - LOS & Flexcube Professional

AU Small Finance Bank; Jaipur; On-site; INR 450,000 - 650,000; Full time

Job summary

AU Small Finance Bank is seeking an Application Support Specialist in Jaipur to provide production support for Oracle FLEXCUBE Loan Modules and LOS applications. You will handle end-to-end lending processes, verify loan accounts, perform interest calculations and ensure timely issue resolution.

The role requires 2-3 years of banking application support experience, strong SQL/Oracle skills, and good communication to manage stakeholders and collaborate with technology teams.

Qualifications

• 2-3 years of experience in Banking Application Support.
• Strong understanding of lending lifecycle processes and loan servicing.
• Experience with Loan Origination Systems (LOS) and Oracle FLEXCUBE Lending Modules.
• Understanding of delinquency management, NPA processing, provisioning, rollover, and rescheduling.
• Hands-on experience with SQL/Oracle queries.
• Knowledge of Windows Servers and application support environments.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and stakeholder management abilities.

Responsibilities

• Provide application support for Oracle FLEXCUBE Loan Modules and LOS applications.
• Manage and support end-to-end lending processes including loan origination, disbursement, servicing, collections, recovery, and closure.
• Support loan products such as Retail, Corporate, MSME, Agriculture, and Overdraft facilities.
• Verify loan account setup, interest calculations, repayment schedules, and accrual processes.
• Analyze, troubleshoot, and resolve production issues, incidents, and service requests.
• Perform impact analysis for system enhancements and changes.
• Support regulatory reporting, MIS, compliance, and reconciliation requirements.
• Collaborate with business users, technology teams, and external partners to ensure smooth operations.
• Monitor application performance and provide timely issue resolution.
• Manage stakeholder expectations and support project delivery activities.

Skills

LOS experience

Oracle FLEXCUBE Lending

SQL/Oracle queries

Banking domain knowledge

Stakeholder management

Job description

We are looking for an Application Support Specialist with experience in Loan Origination Systems (LOS) and Oracle FLEXCUBE Lending Modules. The ideal candidate should possess strong banking domain knowledge in lending operations, loan servicing, and production support.

Key Responsibilities

• Provide application support for Oracle FLEXCUBE Loan Modules and LOS applications.
• Manage and support end-to-end lending processes including loan origination, disbursement, servicing, collections, recovery, and closure.
• Support loan products such as Retail, Corporate, MSME, Agriculture, and Overdraft facilities.
• Verify loan account setup, interest calculations, repayment schedules, and accrual processes.
• Analyze, troubleshoot, and resolve production issues, incidents, and service requests.
• Perform impact analysis for system enhancements and changes.
• Support regulatory reporting, MIS, compliance, and reconciliation requirements.
• Collaborate with business users, technology teams, and external partners to ensure smooth operations.
• Monitor application performance and provide timely issue resolution.
• Manage stakeholder expectations and support project delivery activities.

Required Skills

• 2-3 years of experience in Banking Application Support.
• Strong understanding of lending lifecycle processes and loan servicing.
• Experience with Loan Origination Systems (LOS) and Oracle FLEXCUBE Lending Modules.
• Understanding of delinquency management, NPA processing, provisioning, rollover, and rescheduling.
• Hands-on experience with SQL/Oracle queries.
• Knowledge of Windows Servers and application support environments.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and stakeholder management abilities.

Preferred

• Experience in Retail Banking, Corporate Banking, or Lending Operations.
• Understanding of regulatory reporting and banking compliance requirements.
• Experience working with production support and incident management processes.
• Exposure to vendor management and stakeholder coordination.

If you have a strong background in lending systems, LOS, and FLEXCUBE application support, and are passionate about ensuring seamless banking operations, we'd love to hear from you.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.