Application Support - LOS & Flexcube

AU SMALL FINANCE BANK; Jaipur; On-site; INR 600,000 - 800,000; Full time

Job summary

AU SMALL FINANCE BANK is seeking an Application Support Specialist with hands-on experience in Loan Origination Systems (LOS) and Oracle FLEXCUBE Lending Modules to ensure smooth lending operations in a 24/7 production environment.

The role requires strong banking domain knowledge, the ability to troubleshoot production issues, and collaboration with business users, technology teams, and external partners. Onsite in Jaipur offers an opportunity to contribute to critical lending processes.

Qualifications

• 2-3 years of experience in Banking Application Support.
• Strong understanding of lending lifecycle processes and loan servicing.
• Experience with LOS and Oracle FLEXCUBE Lending Modules.
• Understanding of delinquency management, NPA processing, provisioning, rollover, and rescheduling.
• Hands-on experience with SQL/Oracle queries.
• Knowledge of Windows Servers and application support environments.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and stakeholder management abilities.

Responsibilities

• Provide application support for Oracle FLEXCUBE Loan Modules and LOS applications.
• Manage and support end-to-end lending processes including loan origination, disbursement, servicing, collections, recovery, and closure.
• Support loan products such as Retail, Corporate, MSME, Agriculture, and Overdraft facilities.
• Verify loan account setup, interest calculations, repayment schedules, and accrual processes.
• Analyze, troubleshoot, and resolve production issues, incidents, and service requests.
• Perform impact analysis for system enhancements and changes.
• Support regulatory reporting, MIS, compliance, and reconciliation requirements.
• Collaborate with business users, technology teams, and external partners to ensure smooth operations.
• Monitor application performance and provide timely issue resolution.
• Manage stakeholder expectations and support project delivery activities.

Skills

Banking domain knowledge

Lending lifecycle knowledge

SQL/Oracle queries

Stakeholder management

Problem-solving

Communication

Tools

SQL

Oracle

Windows Servers

Job description

Application Support - LOS & FLEXCUBE

Location: Jaipur (Onsite)

Experience: 2-3 Years

Role Summary

We are looking for an Application Support Specialist with experience in Loan Origination Systems (LOS) and Oracle FLEXCUBE Lending Modules. The ideal candidate should possess strong banking domain knowledge in lending operations, loan servicing, and production support.

Key Responsibilities

• Provide application support for Oracle FLEXCUBE Loan Modules and LOS applications.
• Manage and support end-to-end lending processes including loan origination, disbursement, servicing, collections, recovery, and closure.
• Support loan products such as Retail, Corporate, MSME, Agriculture, and Overdraft facilities.
• Verify loan account setup, interest calculations, repayment schedules, and accrual processes.
• Analyze, troubleshoot, and resolve production issues, incidents, and service requests.
• Perform impact analysis for system enhancements and changes.
• Support regulatory reporting, MIS, compliance, and reconciliation requirements.
• Collaborate with business users, technology teams, and external partners to ensure smooth operations.
• Monitor application performance and provide timely issue resolution.
• Manage stakeholder expectations and support project delivery activities.

Required Skills

• 2-3 years of experience in Banking Application Support.
• Strong understanding of lending lifecycle processes and loan servicing.
• Experience with Loan Origination Systems (LOS) and Oracle FLEXCUBE Lending Modules.
• Understanding of delinquency management, NPA processing, provisioning, rollover, and rescheduling.
• Hands-on experience with SQL/Oracle queries.
• Knowledge of Windows Servers and application support environments.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and stakeholder management abilities.

Preferred

• Experience in Retail Banking, Corporate Banking, or Lending Operations.
• Understanding of regulatory reporting and banking compliance requirements.
• Experience working with production support and incident management processes.
• Exposure to vendor management and stakeholder coordination.

If you have a strong background in lending systems, LOS, and FLEXCUBE application support, and are passionate about ensuring seamless banking operations, we'd love to hear from you.