Application Support Engineer - AWS Networking & Cloud Infrastructure

Accenture India Private Limited; Bengaluru; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Accenture India Private Limited in Bengaluru seeks an Operations Engineer to support production systems and manage delivery in line with service agreements. The role emphasizes monitoring, incident management, and collaboration with cross-functional teams to ensure high availability, reliability and performance of cloud-based services, with a focus on AWS architecture and automated operational processes.

Candidates should have at least five years of hands-on AWS experience and a strong

Qualifications

• 5+ years of experience in AWS Architecture and production operations.
• Strong understanding of cloud security and compliance requirements.
• Experience with monitoring and incident management tools.

Responsibilities

• Oversee production systems and services to ensure reliability.
• Collaborate with cross-functional teams to align on operational goals.
• Lead continuous improvement to enhance availability and efficiency.
• Mentor junior team members and drive delivery for projects.

Skills

AWS Architecture

Cloud infrastructure design

Monitoring & incident management

Troubleshooting complex production

Automation & scripting

Security & compliance (cloud)

Education

15 years full time education

Job description

Operations Engineer Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : AWS Architecture Good to have skills : DNS & Load Bal, Firewall & Sec Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education

Summary: As an Operations Engineer, a typical day involves overseeing the smooth functioning of production systems and services, ensuring they meet operational requirements and service agreements. This role requires continuous monitoring, managing delivery processes, and addressing any issues that arise to maintain system reliability and performance. The position demands proactive engagement with various teams to coordinate efforts and uphold service standards, contributing to the overall operational excellence of the organization.

Roles & Responsibilities:

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Coordinate cross-functional communication to ensure alignment on operational goals and priorities.
• Drive continuous improvement initiatives to enhance system availability and efficiency.
• Mentor junior team members to support their professional growth and development.

Professional & Technical Skills:

• Must To Have Skills: Proficiency in AWS Architecture.
• Strong knowledge of cloud infrastructure design and deployment best practices.
• Experience with monitoring and incident management tools to ensure system health.
• Ability to troubleshoot complex production issues and implement effective solutions.
• Familiarity with automation and scripting to streamline operational tasks.
• Understanding of security principles and compliance requirements in cloud environments.

Additional Information:

• The candidate should have minimum 5 years of experience in AWS Architecture.
• This position is based at our Bengaluru office.
• A 15 years full time education is required.