Application Support Engineer

We Love AI Jobs; Bengaluru; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Accenture Federal Services in Bengaluru is seeking an Applications Support Engineer to monitor and diagnose issues across SAP environments, ensuring stability and high availability of critical business systems.

You will coordinate with cross‑functional teams, mentor junior colleagues, and drive improvements in support processes while applying strong SAP Basis administration, system monitoring, performance tuning, and troubleshooting skills.

Qualifications

• Must have SAP Basis Administration expertise.
• Experience in system monitoring, performance tuning, and troubleshooting within SAP environments.
• Strong knowledge of database management and operating system fundamentals related to SAP systems.
• Ability to manage system upgrades, patches, and transport management effectively.
• Familiarity with backup and recovery procedures to ensure data integrity and availability.

Responsibilities

• Monitor and troubleshoot SAP systems to identify root causes and restore service.
• Coordinate issue resolution with cross-functional teams and contribute to technical decisions.
• Mentor junior team members and improve support processes.

Skills

SAP Basis Administration

System monitoring

Performance tuning

Troubleshooting

Database management

Operating system fundamentals

Transport management

Backup and recovery

Education

15 years full time education

Job description

# Application Support EngineerAccenture Federal ServicesBengaluruFull-timeUpload your resume once and Scout applies for youApply with ScoutShare this job:LinkedInXSave imageThis role supports critical business systems by monitoring, diagnosing, and resolving issues in SAP environments. You will coordinate with other teams, guide junior colleagues, and help improve system reliability and support processes.* Full-time* On-site* 7.5+ years* 15 years of full-time education### Skills and expertiseSAP Basis AdministrationSystem monitoringPerformance tuningTroubleshootingDatabase managementOperating system fundamentalsTransport managementBackup and recovery### Key responsibilities* Monitor and troubleshoot SAP systems to identify root causes and restore service.* Coordinate issue resolution with cross-functional teams and contribute to technical decisions.* Mentor junior team members and improve support processes.## How this job comparesCompared with 522 open senior infrastructure jobs on October 10, 2026.Similar open jobs: We Love AI Jobs lists 522 open senior infrastructure jobs at 190 companies.Remote work: This job is on site. 111 of the 522 senior infrastructure jobs (21%) are remote.AI in this role: Low. The company works with AI, but AI is a small part of this role's daily work. The role focuses on SAP Basis administration and support for business systems. AI is mentioned only in general company background, not as part of the work.## Full descriptionProject Role : Application Support EngineerProject Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.Must have skills : SAP Basis AdministrationGood to have skills : NAMinimum 7.5 year(s) of experience is requiredEducational Qualification : 15 years full time educationSummary:As an Application Support Engineer, a typical day involves acting as a software detective by proactively monitoring and diagnosing issues across various critical business system components. The role requires dynamic problem-solving to ensure smooth operation and minimal disruption. You will engage in detailed analysis to identify root causes and implement effective solutions, collaborating with different teams to maintain system stability and performance throughout the day.Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Coordinate with cross-functional teams to streamline issue resolution and improve system reliability.- Mentor junior team members to enhance their technical capabilities and support skills.- Continuously evaluate and improve support processes to increase efficiency and effectiveness.Professional & Technical Skills:- Must To Have Skills: Proficiency in SAP Basis Administration.- Experience in system monitoring, performance tuning, and troubleshooting within SAP environments.- Strong knowledge of database management and operating system fundamentals related to SAP systems.- Ability to manage system upgrades, patches, and transport management effectively.- Familiarity with backup and recovery procedures to ensure data integrity and availability.Additional Information:- The candidate should have minimum 7.5 years of experience in SAP Basis Administration.- This position is based at our BDC7A - SEZ location.- A 15 years full time education is required.15 years full time educationAbout AccentureAccenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.comEqual Employment Opportunity StatementWe believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.