Application Support Consultant

Infineon Technologies; Ahmedabad District; On-site; INR 900,000 - 1,400,000; Full time

Job summary

Infineon Technologies is seeking an experienced Application Support Consultant specializing in Windchill. You will design, configure, and maintain Windchill-based solutions, developed utilities, and SQL scripts to support PLM functionality and end-user operations.

The role involves collaborating with Service Owners, Business Owners, and external partners to resolve issues and ensure operational excellence. The ideal candidate will have 3+ years in Windchill development/maintenance/migration,

Qualifications

• Bachelor’s degree in CS/IT/Engineering or related field.
• 3+ years of Windchill development, maintenance or migration experience.
• Proficiency in SQL queries and Oracle procedures.
• Strong understanding of PLM concepts, data modelling and governance.
• Excellent problem-solving and debugging abilities.
• Strong communication and cross-functional collaboration skills.
• Willing to work in shift, especially European time zones.
• Familiarity with Agile methodologies (scrum/kanban) and Git version control.
• ITIL certification is a plus.

Responsibilities

• Design, develop, test, and deploy custom utilities to enable Windchill apps, workflows, and integrations.
• Collaborate with stakeholders to gather requirements and define scope.
• Develop and maintain SQL scripts.
• Develop reports using QML.
• Troubleshoot Windchill issues with performance, data integrity, and security in mind.
• Document all Application Support activities and SOPs.
• Handle incident management and service requests (L2).
• Coordinate with L3 teams to resolve issues and guide external partners.

Skills

Windchill

SQL

Oracle

PLM

Data governance

Agile

Git

ITIL

Communication

Problem solving

Education

Bachelor’s degree in computer science, Information Technology, Engineering, or a related field

Tools

Git

Job description

We are looking for an experienced Application Support Consultant specializing in Windchill to join our team. The successful candidate will be responsible to perform Configurations at UI level, Bulk Data Corrections, Data Validation in Windchill Production system. Will be responsible for smooth operations of PLM functionalities and features supporting the end users and Customers. The Application Support Consultant will work closely with cross-functional teams, Service Owners/application owners, Business Owners, to maintain robust PLM functionalities and workflow serving the end users.

Job Description

In your new role you will:

• Design, develop, test, and deploy custom Utilities to enable Windchill applications, workflows, and integrations to meet business requirements.
• Collaborate with business stakeholders to gather requirements, define scope, and develop solutions that meet business needs.
• Develop and maintain SQL scripts.
• Develop reports using QML.
• Troubleshoot and resolve Windchill-related issues, including performance with data integrity, and security in mind.
• Develop and maintain technical documentation for all Application Support activities.
• Work on Incident Management, Service Request Fulfilment as in a L2 role.
• Collaborate with L3 functional and L3 technical teams to resolve problems.
• Work with external Business partners and guide the team whenever necessary.
• Resolve Major tickets within the defined SLA.
• Get the Handover from Project.
• Documentation of SOP procedures and ensure Operational Excellence.
• Work with deployment team to deploy the developed scripts during the Project release.

Your Profile

• Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.
• At least 3+ years of experience in Windchill development or Windchill Maintenance or Windchill Migration with a strong understanding of Windchill Architecture, Windchill Business Administration and knowledge in Windchill Database structures.
• Proficiency in writing SQL queries and Oracle procedures.
• Strong understanding of PLM concepts, data modelling, and data governance.
• Excellent problem-solving skills, with the ability to debug and troubleshoot complex issues.
• Strong communication and collaboration skills, with the ability to work with cross-functional teams.
• Willing to work in shift. Especially support European time zone.
• Process oriented mindset. Able to Optimise and Automate using latest technologies.
• Experience with Agile development methodologies (scrum or kanban) and version control systems (e.g., Git).
• Added advantage if you are ITIL certified

Contact:

[e-mail]

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