Application Specialist ? Cytogenetics

DSS Imagetech; Kolkata District; On-site; INR 400,000 - 600,000; Full time

Job summary

DSS Imagetech in India seeks an Application/Product Specialist for cytogenetics to promote and support molecular diagnostic products. You will educate healthcare professionals, conduct demonstrations, and work with sales and marketing to drive adoption.

Key responsibilities include staying updated on cytogenetics developments, delivering training, creating user guides, and ensuring regulatory compliance. Experience in FISH and karyotyping is valued, with 0–2 years in related roles acceptable

Qualifications

• Graduate or postgraduate in Human Genetics/Cytogenetics or related field.
• Masters or PhD preferred.

Responsibilities

• Develop deep understanding of molecular diagnostic products and cytogenetics applications.
• Provide technical support and training to healthcare professionals and sales teams.
• Conduct product demonstrations and presentations to customers.
• Collaborate with sales to promote products and prepare marketing materials.
• Collect customer feedback to inform product development.
• Create educational materials and user guides.
• Ensure compliance with regulatory requirements and quality standards.

Skills

Cytogenetics

FISH

Karyotyping

Communication skills

Training delivery

Education

Master's degree in Human Genetics/Cytogenetics

PhD in related field (preferred)

Job description

Primary Role:

Looking for an application/ product specialist to play a crucial role in promoting and supporting our cutting‑edge molecular diagnostic products, primarily our cytogenetic solutions. This position requires a deep understanding of molecular biology, excellent communication skills, and the ability to educate and assist healthcare professionals in the effective use of our diagnostic solutions. He/She will work closely with the sales team, marketing department, and technical support to ensure customer satisfaction and drive product adoption.

Key Responsibilities:

Product Expertise:

• Develop and maintain a deep understanding of the companys molecular diagnostic products and their applications in the field of cytogenetics
• Stay current with industry trends, competitor products, and advancements in molecular diagnostics

Customer Support:

• Provide technical support and training to healthcare professionals, laboratory personnel, and sales teams.
• Address and resolve customer inquiries, issues, and concerns promptly and effectively.
• Conduct product demonstrations and presentations to potential and existing customers.

Sales Support:

• Collaborate with the sales team to develop strategies for promoting molecular diagnostic products.
• Assist in the preparation of sales proposals, presentations, and marketing materials.
• Participate in sales meetings, conferences, and trade shows to represent the company and its
  products.
• Helping the Sales Team to achieve the targets for the molecular products.

Product Development:

• Collect and analyze customer feedback to inform product development and improvements.
• Work with the product management and R&D teams to identify and prioritize product enhancements.

Training and Education:

• Develop and deliver training programs for internal teams and external customers.
• Create educational materials, including user guides, technical bulletins, and online resources.

Regulatory and Compliance:

• Ensure all product-related activities comply with relevant regulatory requirements and quality
  standards.
• Assist in preparing documentation for regulatory submissions, if required.

This job description is intended to outline the general responsibilities and qualifications for the position of
Application Product Specialist Cytogenetics. It is not an exhaustive list and may be subject to change based
on the companys needs.

Qualification:

• Graduate or post‑graduate in Human Genetics/Cytogenetics or a related field. A Masters or PhD will be
  preferred.

Experience:

• 0- 2 years of experience in cytogenetics, laboratory work, or a related field. Experienced people will
  be preferred.
• Knowledge of FISH and karyotyping is a must. Microscopy knowledge will be an added advantage
• Previous experience in a customer‑facing role such as sales, technical support, or product
  management is a plus.

Additional Skills (If Any):

• Strong understanding of cytogenetics
• Proven research & communication skills preferred, including presentation skills
• Ability to explain complex scientific concepts to a non‑technical audience.