Application Production Support Engineer SQL Bash Log Analysis

ZF Group; Thiruvallur District; On-site; INR 600,000 - 1,200,000; Full time

Job summary

ZF Commercial Vehicle Control Systems India Limited in Chennai is seeking an Application/Production Support Engineer to manage data onboarding, ingestion, and issue resolution. The role requires working in European shifts and proficiency with SQL, data transformation, and MDMs.

You will document processes, develop SQL templates, and collaborate with Development/Product teams to drive product improvements while ensuring onboarding quality and scalability.

Qualifications

• Bachelor degree in Engineering (BE/BTech) or equivalent.

Responsibilities

• Onboard customer fleets and configurations into platform within SLA.
• Resolve complex L2 data ingestion and SQL issues per SLA.
• Identify and implement onboarding/workflow improvements for scalability.
• Maintain up-to-date onboarding docs, troubleshooting guides, and SQL templates.
• Escalate and collaborate with Development/Product teams for defects and improvements.

Skills

SQL Server

Profisee

Informatica MDM

Jira

Confluence

MS Office

MS Teams

Data transformation

Linux Bash

Education

Bachelor's degree in Engineering (BE/BTech) or equivalent

Tools

SQL Server

Profisee

Informatica MDM

SAP

Salesforce

Job description

Job Description:

Req ID 90107|GBS Chennai, India,ZF Commercial Vehicle Control Systems India Limited

Job Description

What you can look forward as Application/Production Support Engineer:

• Data Onboarding Excellence
  • Successful onboarding of customer fleets (vehicles, devices, configurations) into platform within SLA
  • Standardized and validated data integration pipelines (SQL, CSV/JSON/XML ingestion). Reduced onboarding errors through data validation and mapping improvements
• Technical Support & Issue Resolution
  • Resolution of complex L2 data ingestion and SQL issues within defined SLA
  • Consistent troubleshooting standards and reusable SQL scripts. Reduced recurrence of ingestion and configuration issues
• Process Improvement & Scalability
  • Identification and elimination of recurring onboarding/data issues (root cause driven)
  • Implementation of improvements to onboarding workflows and data validation processes. Contribution to scalable onboarding standards across Bus Connect
• Documentation & Knowledge Management
  • Up‑to‑date onboarding documentation, troubleshooting guides, and SQL templates
  • Structured knowledge base enabling faster resolution and onboarding
• Cross‑Functional Collaboration
  • Clear escalation and resolution of product defects with Development/Product teams
  • Feedback loops translating customer/data issues into product improvements

Your profile as Application/Production Support Engineer:

• Bachelor degree in Engineering Domian(BE/BTECH)/Ang degree with Min 4-8 Yrs in Application/Production Support Engineer using SQL SERVER
• Willing to work in European shifts
• Knowledge and expertise in:
  • Master data management systems such as SQL server, Profisee, and Informatica MDM.
  • Software like: Jira, Confluence, MS office, MS teams, (SAP and Salesforce are an advantage)
  • Data transformation and ingestion workflows (CSV/JSON/XML formats, data cleaning, validation)
  • Modern Linux distributions and Bash are an advantage
• Proven ability to identify inefficiencies and drive process improvements. Solution‑oriented with capability to challenge existing processes and propose optimizations

Why you should choose ZF in India

• Innovative Environment: ZF is at the forefront of technological advancements, offering a dynamic and innovative work environment that encourages creativity and growth.
• Diverse and Inclusive Culture: ZF fosters a diverse and inclusive workplace where all employees are valued and respected, promoting a culture of collaboration and mutual support.
• Career Development: ZF is committed to the professional growth of its employees, offering extensive training programs, career development opportunities, and a clear path for advancement.
• Global Presence: As a part of a global leader in driveline and chassis technology, ZF provides opportunities to work on international projects and collaborate with teams worldwide.
• Sustainability Focus: ZF is dedicated to sustainability and environmental responsibility, actively working towards creating eco-friendly solutions and reducing its carbon footprint.

Contact

Veerabrahmam Darukumalli

Requirements: