Application Manager (Enterprise Systems)

Linesight; Bangalore Rural; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Linesight is seeking an experienced Application Manager to own a growing portfolio of enterprise applications within its Enterprise Systems team. You will ensure security, reliability and governance while driving continuous improvement across the application lifecycle.

You will collaborate with business stakeholders, software vendors and technical teams to deliver value, coordinate upgrades, manage vendor performance and establish best practices across the organization.

Qualifications

• Experience with Jira or Atlassian products is preferred.
• Strong vendor management and stakeholder engagement skills are required.
• ITIL or ITSM familiarity is a plus.
• Experience coordinating software upgrades, patches and releases is beneficial.

Responsibilities

• Manage day-to-day operation of a portfolio of enterprise applications.
• Ensure applications are available, secure and fit for business use.
• Act as primary contact for application-related issues and requests.
• Maintain application documentation, standards and procedures.
• Coordinate vendor support, upgrades and maintenance activities.
• Monitor vendor performance and service quality.
• Oversee application administration including user management and configuration.
• Coordinate testing and deployment of updates.
• Identify opportunities to optimise performance and user experience.
• Collaborate with business stakeholders to align with enterprise standards.

Skills

Vendor management

Stakeholder management

ITIL awareness

Application administration

Education

Bachelor's degree or equivalent

Tools

Jira

Atlassian suite

Job description

Overview

We are looking for an experienced Application Manager to join our Enterprise Systems team and take ownership of a growing portfolio of business-critical enterprise applications. This role is responsible for ensuring our applications are secure, reliable, well governed, and continually improved to support the business. You will act as the central point of ownership for a range of applications, working closely with business stakeholders, software vendors, and technical teams to ensure applications continue to deliver value throughout their lifecycle. Initially, you will manage a number of applications, with responsibility expanding as new platforms are introduced. This is an excellent opportunity for someone who enjoys combining technical application management with stakeholder engagement, vendor management, and continuous improvement.

The Opportunity

In this role, you will:

• Manage the day-to-day operation of a portfolio of enterprise applications.
• Ensure applications remain available, secure, and fit for business use.
• Act as the primary point of contact for application-related issues and requests.
• Maintain application documentation, standards, and operational procedures.
• Build strong working relationships with software vendors.
• Coordinate vendor support, issue resolution, upgrades, and maintenance activities.
• Monitor vendor performance and service quality.
• Ensure vendors deliver against agreed service expectations.
• Perform application administration including user management, permissions, configuration, and routine maintenance.
• Coordinate testing and deployment of application updates.
• Identify opportunities to optimise application performance and user experience.
• You’ll work closely with Business stakeholders to ensure applications continue to meet business needs while aligning with enterprise standards.
• Identify opportunities to improve business processes through better use of technology.
• Support the onboarding of new enterprise applications.
• Help establish consistent application management standards and best practices across the organization.

We would love to hear from you if you:

• have about 5 to 8 years' experience managing enterprise or business-critical applications.
• Have experience administering commercial SaaS or enterprise software.
• Have strong vendor management experience.
• Have experience coordinating software upgrades, patches, and releases.
• Have excellent stakeholder management and communication skills.
• Have a strong organizational and prioritization skills.
• Have a proactive approach to problem solving and continuous improvement.
• Will be someone who enjoys taking ownership, building relationships, and ensuring enterprise applications run smoothly and effectively.

Desirable Experience

It would be advantageous if you also have experience with:

• Jira or other Atlassian products.
• Enterprise SaaS platforms.
• ITIL or IT Service Management practices.
• Working alongside integration, security, and architecture teams.
• Managing or mentoring team members.

All interviews are conducted either in person or virtually with video required.

About Us

Linesight is a highly successful global project and cost management consultancy that keeps clients coming back. And for that we have our people to thank. You see we’re not like the others. We’re different. Unique. It’s our fresh thinking and focus on what matters that has led to our evolving. We have an open culture and a flat structure where you can expect to be treated with genuine care, respect, and empathy. With Linesight, you can truly discover the power of team!

Diversity, inclusion and accessibility

Linesight is committed to transparent, equal opportunity employment practices. We are building a diverse and inclusive organisation, accessible to all, based on having a safe culture which enables all our people to be their true selves. We are a people business, and we understand that the more inclusive we are, the happier our people and better our work will be. We will ensure that individuals with disability are provided reasonable accommodation to participate in the application or recruitment process and are accommodated in the workplace. If you require assistance or accommodation of any kind, please mention this in your application, we would love to hear from you!