Application Engineer, Sales Automation for Marketing Operations - Pega CSA and CSSA

Pega; Hyderabad; Sur place; INR 1 200 000 - 2 400 000; Plein temps

Résumé du poste

Pega is seeking an Application Engineer for Sales Automation in Marketing Operations, working within the Client Advocacy program to design and implement Pega-based workflows that support advocacy initiatives.

This greenfield role offers end-to-end technical ownership across build phases through 2026, including data migration, testing, dashboards, and governance, with collaboration across sales, marketing, and technology teams.

Qualifications

• Technically strong platform engineer who can translate goals into design.
• Able to work in greenfield environments with evolving processes.
• Effective communicator to non-technical stakeholders.

Responsabilités

• Design and build Pega-based case types, workflows, and automation.
• Own technical build phases MLP 1–3, including sprint planning and UAT.
• Lead SA data migration, deduplication, and field standardisation.
• Build test scripts and acceptance criteria for go/no-go gates.
• Create dashboards and KPI tracking for monthly/quarterly reviews.
• Ensure GDPR and data governance for advocate records.
• Support change management with training and communications.
• Collaborate with SA team on integration architecture and roadmap.

Connaissances

Platform engineering

Discovery to implementation

Stakeholder communication

Description du poste

Application Engineer, Sales Automation for Marketing Operations - Pega CSA and CSSA

This role is part of the Sales Automation(SA) development team and works closely with the Client Advocacy team, giving you a unique blend of meaningful business impact and deep technical depth.

The Client Advocacy Program is intersection of Sales, Marketing, and Technology at Pega. We are building a best-in-class advocacy program from the ground up — designing the advocate lifecycle, streamlining reference workflows, and developing the platform that powers it all. This is a greenfield opportunity to shape how Pega engages, rewards, and grows its most strategic client relationships.

Picture Yourself at Pega:

• You will be the technical backbone of a high-visibility program, building and iterating on Pega-based workflows that directly support Pega’s sales and marketing strategy.
• This is a rare opportunity to build on a greenfield platform — you will design, develop, and own the end-to-end technical implementation across multiple build phases (MLP 1, 2, and 3) through the end of 2026 and beyond.
• You will work in a small, fast-moving team where your decisions have direct impact, collaborating with business leads, legal, finance, and external agency partners to deliver a program that sets the standard for client advocacy at Pega

At Pega, we actively explore and embrace emerging AI capabilities with curiosity, responsibility, and a drive for meaningful innovation. You will work in an environment where AI‑enabled tools are used to enhance learning, improve engineering efficiency, and support better decision‑making across the cloud platform.

We expect engineers to apply critical thinking to all AI‑generated outputs—validating accuracy, quality, and relevance before applying them in production environments. We view AI maturity as a spectrum, progressing from foundational adoption toward more strategic, advocacy‑driven integration, and you will play an active role in that journey.

What You'll Do at Pega:

• Design and build Pega-based case types, workflows, and automation using Blueprint to support the Client Advocacy Program—including Reference Requests, Advocate Onboarding, Activity Logging, and Pega Points management.
• Own the technical implementation of platform build phases MLP 1, 2, and 3 (August – December 2026), including sprint planning, UAT, go/no-go gate reviews, and post-launch monitoring.
• Lead SA data migration, deduplication, and field standardisation to establish a clean, reliable advocate database ahead of go-live.
• Build test scripts and acceptance criteria; participate in go/no-go decision gates with stakeholders.
• Build and maintain reporting dashboards and KPI tracking to support monthly and quarterly readouts for VP and CMO review.
• Ensure all platform builds comply with GDPR and internal data governance and privacy standards for advocate records.
• Support change management activities alongside the Program Lead — contributing to training materials, adoption communications, and stakeholder office hours.
• Partner with the SA development team on integration architecture, maintaining a dotted-line relationship to ensure alignment with SA standards and roadmap.

Who You Are:

• A technically strong platform engineer who is equally comfortable in a discovery workshop and a development sprint — you can translate business goals into platform design and explain technical constraints in plain language to a non-technical team.
• Self-directed and comfortable with ambiguity: you thrive in greenfield environments where processes are still being defined and you