Application Advisor

StudyReach; Gurugram District; On-site; INR 350,000 - 700,000; Full time

Job summary

StudyReach is seeking an Application Advisor to manage student applications for UK and Ireland institutions from submission to enrollment. You will coordinate with partners, RM, universities, and internal teams to ensure timely processing, compliance, and conversion of offers into enrollments.

The role requires documenting checks for authenticity, adherence to policies, and strong communication. You will work with CRM, Excel, and university portals, handling multiple applications with accuracy.

Qualifications

• Bachelor's degree in any discipline.
• Minimum 1 year of experience in international student admissions, education consulting, or application processing.
• Experience handling UK and/or Ireland student applications preferred.

Responsibilities

• Review and process student applications for UK and Ireland universities.
• Verify academic documents, English language qualifications, financial documents, and supporting materials.
• Ensure applications are submitted accurately within university deadlines.
• Track applications from submission through offer issuance, CAS, visa, and enrolment stages.
• Maintain complete and accurate student records in CRM and partner portals.
• Guide Partner/ students through the admissions journey from application to arrival.
• Communicate offer conditions, tuition fee deposits, scholarships, and compliance requirements via Portal.
• Assist / Partner/ students with document preparation for CAS/ Visa
• Respond promptly to student/ Partner queries while delivering exceptional service
• Conduct thorough document checks to ensure authenticity and accuracy.
• Adhere to company compliance policies and university partner requirements.
• Identify and elevate cases involving potential fraudulent or misleading documentation.
• Maintain high standards of data accuracy and process compliance.
• Maintain daily updates on application status and pending actions.
• Ensure all student interactions and actions are recorded within CRM systems.
• Participate in training sessions and product updates for UK and Ireland universities.
• Knowledge of UK and Ireland admissions processes.
• Understanding of offer letters, CAS, visa procedures, and university compliance requirements.
• Excellent verbal and written communication skills.
• Strong attention to detail and document verification capability.
• Ability to manage multiple applications simultaneously.
• Problem-solving and stakeholder management skills.
• Proficiency in CRM systems, Microsoft Excel, Outlook, and university portals.

Skills

Communication skills

Stakeholder management

Multitasking

Problem solving

Education

Bachelor's degree

Tools

CRM systems

Microsoft Excel

Outlook

University portals

Job description

Reports To:

Destination Manager – UK & Ireland

Role Purpose

The Application Advisor is responsible for managing student applications to UK and Ireland institutions from submission through to enrollment. The role requires close coordination Partners, RM, universities, and internal stakeholders to ensure timely application processing, compliance, and successful conversion of offers into enrollments.

Key Responsibilities

Application Processing & Management

• Review and process student applications for UK and Ireland universities.
• Verify academic documents, English language qualifications, financial documents, and supporting materials.
• Ensure applications are submitted accurately within university deadlines.
• Track applications from submission through offer issuance, CAS, visa, and enrolment stages.
• Maintain complete and accurate student records in CRM and partner portals.

Student Support & Communication

• Guide Partner/ students through the admissions journey from application to arrival.
• Communicate offer conditions, tuition fee deposits, scholarships, and compliance requirements via Portal.
• Assist / Partner/ students with document preparation for CAS/ Visa
• Respond promptly to student/ Partner queries while delivering exceptional service

Compliance & Quality Assurance

• Conduct thorough document checks to ensure authenticity and accuracy.
• Adhere to company compliance policies and university partner requirements.
• Identify and elevate cases involving potential fraudulent or misleading documentation.
• Maintain high standards of data accuracy and process compliance.

Reporting & Administration

• Maintain daily updates on application status and pending actions.
• Ensure all student interactions and actions are recorded within CRM systems.
• Participate in training sessions and product updates for UK and Ireland universities.
• Knowledge of UK and Ireland admissions processes.
• Understanding of offer letters, CAS, visa procedures, and university compliance requirements.
• Excellent verbal and written communication skills.
• Strong attention to detail and document verification capability.
• Ability to manage multiple applications simultaneously.
• Problem-solving and stakeholder management skills.
• Proficiency in CRM systems, Microsoft Excel, Outlook, and university portals.

Qualifications

• Bachelor's degree in any discipline.
• Minimum 1 year of experience in international student admissions, education consulting, or application processing.
• Experience handling UK and/or Ireland student applications preferred.