Apigee (Linux + Networking)

Tata Consultancy Services; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

A leading IT services company is seeking an Apigee Technical Support Representative to manage API solutions using Google APIGEE. The ideal candidate should have at least 5 years of experience in System Administration or Networking. This full-time role requires proficiency in Linux, networking, and cloud services. The position supports 24x7 operations and requires strong communication skills in English.

Qualifications

• Minimum 5+ years’ experience as System Administrator or Network Administrator with hands-on experience.
• Communicating technical information clearly and concisely to users and stakeholders.
• English language (verbal and written) proficiency is a must.

Responsibilities

• Managing API solutions using the Google APIGEE platform.
• Setting up, configuring Linux operating systems & applications and troubleshooting them.
• Providing technical assistance to users, both internal and external.

Skills

L1-L2 APIGEE

L2 Unix / Linux

L1-L2 Networking

L1-L2 Cloud Ops

Technical Assistance

Documentation

Education

Infrastructure Certifications related to Linux and/or Network

Cloud Certifications related to GCP ACE

Job description

Overview

Role - Apigee TSR (Technical Support Representative)

Required Technical Skill Set: L1-L2 APIGEE, L2 Unix / Linux, L1-L2 Networking, L1-L2 Cloud Ops

Desired Experience: 3 to 7 years

Location: Chennai, Gandhinagar, Bangalore

Responsibilities

• Hands-on Experience in managing API solutions using the Google APIGEE platform
• Hands-on Experience in setting up, configuring Linux operating systems & applications and troubleshooting them
• Regularly updating and maintaining the system to ensure optimal performance and security
• Exposure in configuring and managing network devices and services
• Exposure in managing and maintaining Linux systems in cloud environments (e.g., AWS, Azure, Google Cloud)
• Maintaining accurate and up-to-date documentation of system configurations, procedures, and troubleshooting steps
• Identifying, resolving technical issues, and diagnosing the root cause of technical problems, whether hardware, software, or network-related
• Providing technical assistance to users, both internal and external, through various channels
• Communicating technical information clearly and concisely to users and stakeholders
• Setting up and tearing down cloud resources (servers, storage, networks) as needed
• Ensuring consistent and secure configurations across the cloud environment
• Support with 24x7 operations (Rotational Shifts)
• English language (verbal and written) proficiency is a must

Qualifications

• Minimum 5+ years’ experience as System Administrator or Network Administrator with hands-on experience
• Infrastructure Certifications related to Linux and/or Network
• Cloud Certifications related to GCP ACE

Seniority and Employment

• Seniority level: Mid-Senior level
• Employment type: Full-time

Industry and Function

• Job function: Information Technology
• Industries: IT Services and IT Consulting