APAC EMEA Physical Security Systems and Technology Manager

Alight; Gurugram District; On-site; INR 4,500,000 - 6,500,000; Full time

Job summary

Alight seeks a seasoned APAC/EMEA Physical Security Systems and Technology Manager to deliver and administer regional security systems, including access control, CCTV, intrusion detection, and related equipment.

Lead regional service, maintenance, bids, supplier relationships, and reporting; ensure adherence to global standards while coordinating across multiple sites and stakeholders in APAC/EMEA regions.

Qualifications

• Bachelor's degree in MIS, Computer Science or related field or equivalent education/experience
• 10 years of progressive experience in a Physical Security Systems Integrator role and/or Security Technology / Systems Administrator role
• Strong knowledge of physical security systems and technology applications (e.g., Lenel, March, HID) and related hardware
• Working knowledge of PCs, networking, Windows OS, and MS Office
• Experience with CAD/Visio, CAD drawings, and ability to read blueprints
• Experience with SQL databases, data mapping/exchange, and reporting
• Knowledge of command center operations and integration concepts with internal/external security systems
• Strong analytical, problem-solving and communication skills
• Ability to lead multiple regional security projects end-to-end
• Excellent organizational and project management skills

Responsibilities

• Deliver, manage and administer regional physical security systems and equipment
• Coordinate regional service repairs, preventive maintenance, inventory and obsolescence replacement
• Adhere to global standards for security system management
• Perform regional security bid specifications, review bids and analyze costs
• Establish and maintain regional security supplier relationships
• Utilize security databases and reporting tools for regional audits and compliance
• Perform QA regional database reviews, analyses and reporting
• Perform programming on installations, including hardware/software upgrades
• Perform access definition programming for restricted areas
• Consult and make technical decisions on security systems and technology
• Train regional security site managers on system operation and data entry
• Perform other physical security duties as assigned

Skills

Security systems integration

Project management

Vendor management

Networking basics

Communication skills

Education

Bachelor's degree in MIS, CS or related field

Tools

CAD

Visio

SQL

Crystal Reports

SharePoint

MS Outlook

Job description

Our Story

At Alight, we believe a companys success starts with its people. Alight embraces values that come directly from our people purposeful, human, united and growth-minded reflecting our inclusive culture and promise that our clients expect. We are passionate about connecting purpose with impact. Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management.

Our Benefits

With a comprehensive total rewards package, Alight offers programs and plans that support your mind, body, wallet, and life. Benefits include health, starting Day One. Additionally, Alight colleagues enjoy wellbeing programs, retirement plans, and career growth opportunities all within a thriving global organization.

Great Place to Work

Thanks to the work of every colleague, Alight has received multiple awards of recognition including Great Place to Work for the past 7 years and Fortunes “Best Companies to Work For.”

Role - APAC EMEA Physical Security Systems and Technology Manager

Description

• Deliver, manage and administer regional physical security systems and equipment, to include, but not limited to: access control and alarm monitoring, CCTV/video recording systems, intrusion detection, and communication systems.
• Manage and coordinate regional service repairs and preventive maintenance, inventory and obsolescence replacement schedules for security systems and equipment.
• Adhere to global written standards and guidelines for managing physical security systems and equipment to ensure operability, reliability and consistent application of security standards are maintained.
• Perform regional security bid specifications; review bids, analyze costs and provide guidance for approved proposals and installation completed by security integrator.
• Establish and maintain regional security supplier relationships, including project coordination and security systems repair and maintenance work.
• Utilize physical security systems database reporting tools to maintain and support regional security reports that meet company, client and regulatory reporting requirements and audits.
• Perform quality assurance regional database reviews, analysis and reporting.
• Perform applicable physical security systems programming on installation projects, including hardware and software upgrades, and change management maintenance of systems.
• Perform access definition programming for restricted access areas and coordinate space owner /restricted access areas program in conjunction with security operations function.
• Consult and make technical decisions on security systems and technology.
• Train designated regional security site assignment managers on physical security systems and equipment operation, testing, and data entry standards and processes.
• Perform other physical security system and technology related duties as assigned.

Qualifications

• Bachelor's degree in MIS, Computer Science or related field or equivalent education/experience
• 10 years of progressive experience in a Physical Security Systems Integrator role and/or Security Technology / Systems Administrator role
• Strong working knowledge and experience with physical security systems and technology applications (e.g., Lenel, March, HID, etc.), equipment/hardware and door locking hardware/systems, with demonstrated aptitude for systems implementation.
• Good working knowledge of personal computers, networking, Windows operating systems, and MS office products.
• Working knowledge of floor plans, blueprints and a basic understanding of how to read and work with CAD and Visio is essential.
• Experience and knowledge working with network topology and subnetting, database architecture (SQL) and reporting, data mapping / exchange, system platform administration, crystal reports, SharePoint, MS Outlook desired.
• Knowledge of command center operations and principles. Working knowledge of integration concepts with internal security systems as well as integrating external systems.
• Strong technical, analytical and problem solving skills.
• Ability to multitask/problem solve in an active support help-desk environment
• Possess strong written and verbal communication skills; and interpersonal skills to effectively communicate, coordinate, escalation and resolve issues.
• Ability to lead and manage multiple regional security projects from concept through installation and commissioning and guided by, and execution of project plans.
• Excellent organizational, priority planning, and project management skills.
• Ability to work in small to large groups with other subject matter experts while identifying pre-requisites and time frames that are dependent for ensuring your milestones get met.
• Desired candidate is a self-starter, resourceful and a team player.
• Desired candidate is a natural relationship builder with the ability to communicate and articulate technical points to non-technical person(s).