Analytics Business Process Specialist

Dow Chemical International Private Limited; Mumbai; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Dow Chemical International Private Limited seeks a Procurement Data Analyst to support Source to Pay reporting and analytics. You will drive data quality, KPI reporting, and insights across the StP domain, collaborating with business process teams and SMEs to define needs and enable improvements.

The role covers requirements, designs, testing, implementation, and end-user training with independent execution and minimal guidance.

Qualifications

• Bachelor's Degree in relevant discipline.
• Minimum 3 years of relevant experience.
• Analytical skills and attention to detail.
• Strong interpersonal effectiveness and training ability.
• Balanced strategic thinking with meticulous execution.
• Excellent problem-solving and communication skills.

Responsibilities

• Develop, test, and deliver new purchasing reports.
• Collaborate with Enterprise Data and Analytics teams for DSR.
• Assist in testing and user support during rollouts.
• Identify risks and escalate to ensure timely delivery.
• Drive continuous improvement in business processes and DSS tools.
• Serve as SME for procurement reporting and analysis.
• Partner with cross-functional teams for process integration.
• Monitor metrics and ensure effective handoffs and change management.
• Provide advanced analytics and KPI reporting for procurement strategy.

Skills

DBMS

Python

SAS

SAP

OTM

Ariba

Zycus

Excel

Power BI

Education

Bachelor's Degree

Tools

MS Office

Job description

About you and this role

In this role you will support the development and delivery of Source to Pay (StP) Solutions reporting, insights, data quality analytics, and exception management support for enterprise Dow. Works within defined processes and procedures or methodologies and may help determine the appropriate approach for new assignments.

Works with the business process team and other functional SMEs to define business needs and provide consulting support for future improvements and functionality with a business process area. Plays a key role throughout the project, including requirements, designs, testing, implementation, training and end-user support. Works independently, receives minimal guidance.

Responsibilities

• Provides key functional knowledge and expertise within the team and understand stakeholder operations.
• Creates, test, and implement of new Purchasing reports.
• Interface with Enterprise Data and Analytics team for DSR development.
• Participates as needed in testing to progress testing.
• Identifies and escalates issues to manage risk and ensure on time solution delivery.
• Identifies, participates or leads business process continuous improvement opportunities, DSS systems and applications improvements or efficiencies.
• Serves as the Subject Matter Expert for functional area providing escalation level support to end users.
• Partners cross functionally with other teams to ensure work process and functional integration.
• Leverages knowledge and skills to help manage risk and provide mitigation solutions.
• Monitors operational metrics during delivery of corporate initiatives to ensure seamless hand off.
• Delivers high level of Change Management Knowledge to minimize impact with project implementation.
• Delivers advanced analytics and reporting support for their assigned Procurement strategy and/or category of spend including insights.
• Provides support for the development of metrics, analyses, and reporting; delivering KPI metrics and scorecard reporting, providing procure to pay analyses and support, in addition to responding to planned and ad hoc requests as assigned.
• Monitors data quality reports for trends and coordinates data quality improvements with appropriate data owner, as needed.

Qualifications

• A minimum of a Bachelor s Degree (Relevant Discipline)
• A minimum of 3 years of relevant experience.
• Analytical skills
• Interpersonal effectiveness, Effective training.
• Balancing strategic thinking and detailed oriented.
• Excellent problem-solving skills and attention to detail.

Your Skills

• Hand-on experience with DBMS, python, SAS, SAP (or similar ERP), OTM, Ariba and Zycus is a plus.
• Exposure to Chemical Industry or other manufacturing companies.
• Awareness to Six Sigma, Lean principles.
• Experience with Microsoft Excel, PowerBI, and other data handling and reporting tools.
• Fluent spoken and written English. Strong communication and presentation skills.
• Proficiency in Microsoft office (MS Word, Power Point, Microsoft Excel etc).

Additional notes

• Relocation assistance is not available with this position.
• The ability to accommodate a flexible schedule aligned with international time zones is essential.