Analyst-Voice

HCLTech; Chennai; On-site; INR 600,000 - 900,000; Full time

Job summary

HCL Technologies Limited in Chennai is seeking a quality reviewer to assess corporate and commercial banking servicing activities, ensuring adherence to procedures, controls, customer requirements, and quality standards. You will identify processing errors, log control gaps, and maintain quality records while delivering feedback that supports operational excellence and risk management.

The role includes reviewing completed servicing transactions to ensure compliance with defined standards and

Responsibilities

• Perform quality reviews of Corporate and commercial banking, servicing activity to ensure compliance with established procedure, operational control customer requirements and quality standards
• Identify processing errors and control gaps maintain accurate quality records and provide constructive feedback to support operational excellence and risk management.
• Conduct quality reviews of completed servicing transactions and request in accordance with defined quality standards and re view methodologies.

Job description

Perform quality reviews of Corporate and commercial banking, servicing activity to ensure compliance with established procedure, operational control customer requirements and quality standards

Identify processing errors and control gaps maintain accurate quality records and provide constructive feedback to support operational excellence and risk management.

Key Responsibilities

Conduct quality reviews of completed servicing transactions and request in accordance with defined quality standards and re view methodologies.