Analyst, SDU, India_Bangalore

ReSource Pro, LLC; Bengaluru; On-site; INR 350,000 - 550,000; Full time

Job summary

ReSource Pro, LLC is hiring an Analyst for the SDU in Bengaluru. The role involves operating client systems, following security policies, and delivering timely support to meet client needs.

You will interact with colleagues and supervisors to audit and troubleshoot issues, take initiative, and help maintain high service standards. The ideal candidate will communicate clearly via email, mentor junior staff, and contribute to updates that improve quality and efficiency.

Qualifications

• Supports client systems and processes in a structured, policy-driven way.
• Interacts with colleagues and supervisors to audit and troubleshoot client issues.
• Takes initiative to solve problems and works well in a team.
• Uses email to communicate with clients and responds promptly to requests.
• Mentors less-experienced staff to learn procedures.
• Updates procedures to improve quality, quantity, and timeliness.

Responsibilities

• Operate client systems and processes following information security policies.
• Audit and troubleshoot with team to meet client needs promptly.
• Take initiative and collaborate effectively within the team.
• Communicate with clients via email, ensuring clear and timely responses.
• Assist less-experienced staff in learning procedures.
• Improve established procedures to enhance quality and efficiency.

Skills

Team collaboration

Effective communication

Customer focus

Training others

Problem solving

Job description

## Analyst, SDU, India\_BangaloreApplylocations: Bangaloretime type: Full timeposted on: Posted 30+ Days Agojob requisition id: INT-CAN-EGJR0001UNLEASH YOUR BEST SELF JOIN. LEARN. ADVANCE. EARN *YOUR PASSION FOR EXCELLENCE STARTS HERE!!***Principal Responsibilities**:* Operate a variety of client systems and processes moderately complex tasks and activities without supervision following information security policies, procedures and guidelines. Meets and exceeds client performance standard* Interacts with co-workers and supervisors to audit and troubleshoot to meet client needs in a timely manner. Takes initiative to find solutions and works effectively as a member of the team.* Uses email to communicate with clients and responds promptly to client requests. Composes emails that are clear, polite, and well-organized.* Assists less-experienced staff in learning procedures.* Updates and enhances established procedures to improve quality, quantity, and timeliness.**Competencies**:* Train others effectively* Builds good team relationships* Communicates effectively* Demonstrates functional excellence* Customer centricIf you have the willingness to learn and develop your skills, we have the right job for you. Let’s make a deal!Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!