Analyst - Process Analytics - S&M 5B

1401 Genpact India Pvt. Ltd.; Bengaluru; On-site; INR 600,000 - 800,000; Full time

Job summary

Genpact in Bengaluru seeks an Analyst - Process Analytics to support commercial operations. The role emphasizes analyzing sales data, improving processes, and enabling data-driven decisions across sales and marketing teams.

Responsibilities include building reports, forecasting support, and deploying analytics tools to enhance efficiency. A strong analytics background with business/CS data focus is required.

Qualifications

• Bachelor’s degrees in analytics, CS or statistics, plus data-focused masters.
• Advanced analytics and BI knowledge essential.
• Relevant certifications listed in qualifications help, e.g., CBAP, PMI-PBA.
• Exposure to pricing, digital marketing, and data analysis domains is a plus.

Responsibilities

• Analyze sales and market data to provide insights for decision-making.
• Monitor and optimize sales processes and strategies.
• Collaborate with sales and marketing teams to align on goals and objectives.
• Develop and maintain reports to track key performance metrics.
• Identify areas for process improvement and implement solutions.
• Support the implementation of sales tools and technology to enhance efficiency.
• Assist in budgeting and forecasting exercises to support commercial planning.

Skills

Agile Methodology

Collaboration Tools

Data Analytics

Design Thinking

Inclusion

Microsoft Excel

Microsoft Visual Basic for Apps

Personal Effectiveness

VBA Macros Language

English Language Proficiency - C1

Education

Bachelors - Business Analytics

Bachelors - Computer Science

Bachelors - Statistics

Masters - Data Science

Certifications Certified Business Analysis Professional (CBAP) - Upgrad

Certified Digital Marketing Professional - Digital Marketing Institute

Certified Pricing Professional - Professional Pricing Society, USA

Data Analysis Certificate - SuperCode AI

PMI Professional in Business Analysis (PMI-PBA) - PMI

Tools

Microsoft Excel

Microsoft Visual Basic for Applications

VBA Macros Language

Job description

Analyst - Process Analytics - S&M Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting‑edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

The Commercial Operations Analyst plays a key role in supporting the operational efficiency and effectiveness of commercial activities within the organization.

Roles and Responsibilities

• Analyze sales and market data to provide insights for decision‑making
• Monitor and optimize sales processes and strategies
• Collaborate with sales and marketing teams to align on goals and objectives
• Develop and maintain reports to track key performance metrics
• Identify areas for process improvement and implement solutions
• Support the implementation of sales tools and technology to enhance efficiency
• Assist in budgeting and forecasting exercises to support commercial planning

Qualifications

• Bachelors - Business Analytics
• Bachelors - Computer Science
• Bachelors - Statistics
• Masters - Data Science
• Certifications Certified Business Analysis Professional (CBAP) - UpgradUpgrad
• Certified Digital Marketing Professional - Digital Marketing InstituteDigital Marketing Institute
• Certified Pricing Professional - Professional Pricing Society, USAProfessional Pricing Society, USA
• Data Analysis Certificate - SuperCode AISuperCode AI
• PMI Professional in Business Analysis (PMI-PBA) - Project Management Institute (PMI)Project Management Institute (PMI)

Required Skills

• Agile Methodology
• Collaboration Tools
• Data Analytics
• Design Thinking
• Inclusion
• Microsoft Excel
• Microsoft Visual Basic for Applications
• Personal Effectiveness
• VBA Macros Language
• English Language Proficiency - Advanced - C1

Additional Job Location and Job Type

Additional Job Location - Job Type Regular Master Skill List - Process Analytics - S&M Remote Type - Office Work Shift - Evening Job (India)

Master Skill List

Process Analytics - S&M Remote Type - Office Work Shift - Evening Job (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.