Analyst II - EU Customs

Kraft Heinz; Ahmedabad District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Kraft Heinz in Ahmedabad is seeking an Analyst II- Import/Export Logistics to drive end-to-end logistics operations. The role requires coordinating with production planners, managing stock levels, and ensuring timely deliveries while maintaining data accuracy in SAP and related systems.

The candidate should have 6–8 years of experience in logistics, strong communication in English, and familiarity with SAP and OTM to optimize processes across the supply chain.

Qualifications

• 6-8 years experience in Logistics Operations with knowledge of documentation and international logistics

Responsibilities

• Handle Import/Export Operations and set up routines with focus on process excellence
• Coordinate with production planners to ensure timely order fulfillment
• Monitor inventory levels and address shortages or excess stock
• Align with cross-functional teams to resolve operational issues and customer escalations
• Ensure master data accuracy between SAP and other systems and support customs documentation

Skills

Logistics Operations

English Fluent

Tools

OTM

SAP

Job description

Ahmedabad

• The Kraft Heinz Company is revolutionizing the food industry – we will be the most profitable food company powered by the most talented people with unwavering commitment to our communities, leading brands and highest product quality in every category in which we compete. As a global food and beverage powerhouse, Kraft Heinz represents over $29 billion in revenue and is the 3rd largest food and beverage company in North America and 5th largest in the world. At Kraft Heinz, to be the BEST food company, growing a BETTER world is more than a dream – it is our GLOBAL VISION. To be the best, we want the best – best brands, best practices and, most importantly, the best people.

Job Description

Job Title: Analyst II- Import/Export Logistics Location: Ahmedabad

Our Company

• The Kraft Heinz Company is revolutionizing the food industry – we will be the most profitable food company powered by the most talented people with unwavering commitment to our communities, leading brands and highest product quality in every category in which we compete. As a global food and beverage powerhouse, Kraft Heinz represents over $29 billion in revenue and is the 3rd largest food and beverage company in North America and 5th largest in the world. At Kraft Heinz, to be the BEST food company, growing a BETTER world is more than a dream – it is our GLOBAL VISION. To be the best, we want the best – best brands, best practices and, most importantly, the best people.

Owners Only!

This is a role for someone who craves a global challenge balanced by the desire to be accountable for delivering against the model. It is both a strategic and a tactical position. The candidate needs to align the priorities of Business stakeholders to Floor teams. She/ He is expected to work with a continuous improvement mindset and show exceptional customer centricity.

Overview

The Analyst II- Logistics is responsible for driving Operations with excellence. The candidate needs to align the priorities of Business stakeholders to Floor teams. She/ He is expected to be a functional expert in the process, provide directional clarity for the team, work with a continuous improvement mindset and show exceptional customer centricity.

Responsibilities

• Responsible for Import/ Export Operations. Should be a functional expert and able to set up routines from scratch and focus on Process excellence
• Managing stock availability and coordinating with production planners to ensure timely order fulfillment.
• Monitoring inventory levels and proactively addressing potential stock shortages or excess inventory.
• Coordinating production schedules to support on-time deliveries and shipment commitments.
• Tracking open orders and ensuring material availability to meet customer requirements.
• Managing delivery priorities and resolving supply constraints to minimize business impact.
• Supporting demand and supply planning activities through regular stakeholder communication.
• Coordinating with cross-functional teams to resolve operational issues and customer escalations.
• Ensuring accurate master data and inventory records between SAP and OMP systems.
• Coordinating with production planners to monitor manufacturing schedules and ensure timely completion of production orders.
• Following up on production progress and proactively addressing delays that may impact customer deliveries.
• Collaborating with Quality teams to expedite stock release and minimize order fulfilment delays.
• Tracking batch release status and escalating critical delays to ensure continuity of supply.
• Responsible initially to do transition of process, understand and be able to guide teams in setting up the process on the floor and be a change management agent
• Lead and drive Service reviews of KPIs and governance meetings to action continuous improvements
• Identify opportunities across the E2E supply chain to enable KHC operations cost improvement and process standardization
• Daily management of the sailing schedule and, customer pickup planning and pulling orders forward to meet payload goals for both primary and secondary network
• Floating orders to meet available capacity where necessary, Revisiting shipments to add on volume.
• Leading calls to address expediting/shortening lead time/ MOQs, to build solutions for customers without cost-in
• Facilitate for customs clearance documentations and prioritizations management, ensure document control measures are adhered to – in respective portals and local systems and trackers
• Effectively able to do Root Cause Analysis for issues and come up with implementable solutions

KEY INTERFACES

• Supply Chain Stakeholders across markets, Transporters, Shippers, Direct Order Customers
• Business Processes: Logistics Processes, Invoicing, Warehouse management processes, Control tower Operations, Carrier/ Shipper management, Documentation and compliances
• Within KHC, this role will work very closely with Operations functions across global zones, GBS, Global Logistics, Supply Planning and IT

Requirements

• 6-8 years Experience in Logistics Operations especially in Exports Operations with awareness of Documentation and International logistics and shipping Operations
• Working Knowledge in OTM and SAP interfaces will be a added advantage
• Hands on work attitude and customer centric. Bias towards Action
• Excellent Interpersonal skills, Strong written and verbal communication skills. Must fluently speak English

Location(s)

Ahmedabad - Venus Stratum GCC

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.