Analyst I - Operations

OnGrid; Gurugram District; On-site; INR 250,000 - 360,000; Full time

Job summary

OnGrid Gurgaon is seeking a detail-focused verification specialist to perform verifications per SOPs, review employment checks, and maintain timely turnaround times. You will prepare clear reports and support quality benchmarks while collaborating with a team in an office setting.

Join a fast-growing digital trust platform known for millions of checks and a strong client base. This role emphasizes accuracy, ethical diligence, and effective communication as part of daily operational excellence at

Qualifications

• Excellent communication skills.
• Meticulous attention to detail.
• Diligent and ethical by nature.
• Proficient in MS Excel.
• Strong problem-solving and teamwork.

Responsibilities

• Perform verifications as per SOPs and prepare reports.
• Review and audit employment verification cases according to the checklist.
• Maintain the TAT of completing the request.
• Ensure the quality of the report is maintained; bring in innovative ideas to optimize operations.
• Timely resolution of cases where TAT is critical.
• Support quality benchmarks.

Skills

Communication

Attention to detail

Typing speed

MS Excel

Problem solving

Teamwork

Ethical

Tools

MS Excel

Job description

About OnGrid

OnGrid is a leading digital trust platform offering digital KYC, verifications, and background checks for onboarding employees, contractors, users, merchants, customers, etc. Founded by IIT-B alumni, OnGrid has completed more than 1 Billion+ checks across 4000+ happy clients.

At OnGrid, we are focused on redefining and reimagining trust, safety, compliance and accountability through our platforms OnGrid, eLockr, and Gridlines. Having built these basic pillars of trust (and creating a profitable venture with 300+ full-time people in the process), we now want our imagination to be let loose and think of avenues never explored, and execute in ways never implemented before.

Roles & Responsibilities

• Performing verifications as per the SOPs and preparing reports
• Review and audit employment verification cases according to the checklist
• Maintaining the TAT (turn-around-time) of completing the request
• Ensure the quality of the report is maintainedBring in innovative ideas to optimize operations
• Timely resolution of cases where TAT is critical
• Support quality benchmarks

Requirements

• Good communication skills
• Attention to detail.
• A diligent and ethical nature is required.
• Good typing speed
• Should have MS Excel knowledge
• Problem-solving aptitude
• Ability to work well with a team

Location

Gurgaon (Work from Office)