Analyst-Compliance

American Express; Gurugram District; Hybrid; INR 1,500,000 - 2,300,000; Full time

Benefits offered by this job

Bonus incentives

Flexible hybrid/onsite/virtual work

Job summary

American Express in Gurugram is seeking a Regulatory Change & Inventory Analyst to join the Global Compliance & Ethics team. The role supports the RCIM program, ensuring governance, tracking regulatory changes, and delivering clear regulatory bundles for leadership.

You will collaborate across the enterprise, maintain critical tools (CUBE, ServiceNow, Archer), and develop metrics to monitor progress, with a focus on timely decision-making and risk mitigation.

Qualifications

• Bachelor’s degree in Law, Compliance, Business, or related field required.
• 3+ years of compliance, legal or related field experience, including legal reading/writing.
• Knowledge of regulatory frameworks in global financial services and payment institutions.
• Excellent interpersonal skills to influence and collaborate with stakeholders at all levels.
• Attention to detail and ability to identify issues in large data sets.
• Self-starter, independent thinker, and capable of navigating ambiguity.
• Experience with banking products and Microsoft Office (Word, PowerPoint, SharePoint).
• Experience with reporting tools including Microsoft Excel and Tableau.

Responsibilities

• Support regulatory change management processes, inventory, mappings, and oversight.
• Develop and track metrics to monitor inventory status and implementation progress.
• Summarize laws and regulations into clear bundles for leadership.
• Escalate risks or issues and coordinate mitigation across the organization.
• Develop reports to demonstrate RCIM program health.
• Maintain knowledge of critical applications (CUBE, ServiceNow, Archer).
• Collaborate with stakeholders across lines of defense to ensure data integrity.

Skills

Interpersonal skills

Presentation skills

Attention to detail

Self-starter

Project management

Collaboration across teams

Microsoft Office (Word/PowerPoint)

Excel

Tableau

SharePoint

Education

Bachelor’s degree in Law, Compliance, Business, or related field

Tools

ServiceNow

Archer

CUBE

Tableau

Microsoft Excel

SharePoint

Job description

Job Description

The Global Risk & Compliance (GRC) organization serves as American Express’ independent risk management function. GRC maintains the enterprise risk framework, provides oversight and challenge, and monitors key risks. By embedding risk discipline into strategy and operations, GRC enables responsible growth, innovation, and long‑term value creation while protecting customers and shareholders.

Responsibilities

How will you make an impact in this role?

American Express Company is seeking a Regulatory Change & Inventory Analyst to join our Global Compliance & Ethics team. This role will support transformational change across the Regulatory Change & Inventory Management (RCIM) area, establishing appropriate governance and communication cadence. The RCIM Program Is In An Exciting Phase Of Development, And The Analyst Will Need To Flexible, Resilient, Comfortable With Continuous Change, And Able To Effectively Collaborate With Other Teams To Further Mature The Program In Line With Regulators’ Expectations. Regulatory Change Management

• Support the development and maintenance of processes including regulatory change management regulations inventory, regulations mapping and oversight and reporting as applicable.
• Assist in the development and tracking of metrics to monitor inventory status, providing reporting on legal requirements, regulatory gaps, and implementation progress.
• Contribute to the development and execution of a strategy to review and summarize laws, rules, and regulations into clear, concise bundles.
• Recognize when a risk, issue, or incident requires escalation to higher levels of management or external partners, facilitating timely decision‑making and appropriate mitigation actions across the organization. Support in establishing monitoring mechanisms to track the implementation of regulatory changes and ensure ongoing compliance, including preparing reports for senior management
• Develop and provide reports to demonstrate the health of the RCIM program
• Develop and maintain knowledge of various critical internal and external applications (CUBE, ServiceNow, Archer)
• Collaborate closely with stakeholders across all lines of defence to ensure effective management and data integrity across the RCM records
• Support operational RCIM administrative processes where required

Qualifications

Minimum Qualifications:

• Bachelor’s degree, with a preference in Law, Compliance, Business, or a related field required
• 3+ years of compliance, legal or related field experience required, including legal reading/writing experience.
• Basic knowledge of regulatory frameworks applicable to global financial services and payment institutions.
• Excellent interpersonal skills to influence and collaborate with stakeholders at all levels, , including presentation skills with the ability to convey complex information to colleagues.
• Attention to detail, with the ability to identify issues or gaps in large data sets
• Self-starter and independent thinker with the ability to navigate ambiguity and transformational change with confidence.
• Self-motivated, energetic team player with proven ability to work effectively in am matrix organization and across international markets with all levels of management
• Experience with banking products or similar. Experience with Microsoft Office products including Word, PowerPoint, and SharePoint.
• Substantial experience of using reporting tools including Microsoft Excel and Tableau

Preferred Qualifications

• Experience in a large, complex financial institution .
• Experience in Regulatory Change and Inventory Management .
• Ability to break down a complex problem into components, solve them by potentially using data analysis, process knowledge and risk/control knowledge, and communicate data analysis, issues and control recommendations with transparency and integrity.
• Excellent storytelling and visualization skills.
• Excellent time management and highly organised, with the ability to efficiently prioritise, solve problems independently, elevate appropriately, manage tight deadlines, and handle changing priorities in a dynamic and fast‑paced environment
• Self-motivated, energetic team player with proven ability to work effectively in am matrix organization and across international markets with all levels of management
• Strong project management and organizational skills.
• Excellent interpersonal skills to influence and collaborate with stakeholders at all levels
• A cultural awareness and excellent relationship building skills, with a track record that clearly demonstrates an ability to build lasting partnerships across local and remote teams.

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world‑class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well‑being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About The Team

• Competitive base salaries
• Bonus incentives
• Support for financial‑well‑being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on‑site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.