Analyst - Asset Management ( SM1 )

Microland Limited; Gurugram District; Vor Ort; INR 400.000 - 600.000; Vollzeit

Zusammenfassung

Microland Limited is seeking a skilled Asset Management professional with ITIL knowledge to manage hardware and software lifecycles, onboarding/offboarding of users, and procurement-related activities. Candidates should understand asset tagging, license entitlements, and contract considerations.

The role requires familiarity with ITSM tools (ServiceNow, Remedy) and strong communication abilities to coordinate with internal teams and suppliers. On-site work in Gurugram is expected.

Qualifikationen

• Bachelor's degree/diploma in CS/IT or equivalent.
• Experience in Hardware and Software Asset Life Cycle Management.
• Knowledge of ITIL Foundation and IT Operations.
• Familiarity with onboarding/offboarding of user assets.

Kenntnisse

Process Management

Behavioral Aptitude

IT Operations

Information Processing

Communication

ITIL Knowledge

ServiceNow

Remedy

Ausbildung

Bachelor’s degree/diploma in CS/IT or equivalent

Tools

ServiceNow

Remedy

Jobbeschreibung

Education Qualification :

Bachelor’s degree/diploma in computer science or information technology or equivalent

Skills :

• Primary -> Process | Asset and Configurtaion managment process | 2 - Knowledgeable
• Primary -> Behavioral | Aptitude|Communication | 1 - Aware
• Primary -> Technology | ITIL and IT Operations | 2 - Knowledgeable
• Secondary -> Behavioral | Aptitude|Information Processing | 3 - Experienced
• Secondary -> Behavioral | Aptitude|Communication | 1 - Aware
• Secondary -> Process | IT Service Management|Service Catalogue Management | 1 - Aware
• Secondary -> Functional | Customer Support | 1 - Aware

Certification :

• Technology | ITIL Foundation

Technical Primary Skills

• 1. Experience in Hardware and Software Asset Life Cycle Management
• 2. User asset On Boarding and Off Boarding
• 3. New User Asset On Boarding and Off Boarding
• 4. Knowledge of Contract Management
• 5. Knowledge of Procurement Life Cycle
• 6. Knowledge of Project Management too usage
• 7. Knowledge of using ITSM tools, namely ServiceNow and Remedy

Functional Primary Skills

• Asset Management
• Tagging and De-tagging of asset in Hardware Asset Management
• Entitlement Vs Usage of licenses
• User On Boarding and Off Boarding
• Contract renewal and negotiations
• Procurement Life Cycle
• Create a plan in MS Project
• Logging to the tool like Remedy or Service Now

Behavioral skills

• 1.Delivers information effectively in a variety of formats including email, analytical reports, and decision documents. Understand the views of others.
• Can communicate assertively and effectively
• Planning and Organizing
• 1.Establishes priorities that address the details and timelines needed to achieve the intended results; Is flexible and utilizes resources. communicates bad news, surprises early.
• 2.Able to identify critical path and plan for meeting the same
• Customer and Business Orientation
• 1.Understands customer needs and displays commitment towards meeting them.
• 2.Demonstrates customer focus by seeking out, understanding, and responding to the needs of both internal and external customers.
• 3. Has sound understanding of the customer s business and can communicate suggestions to the customer.
• 4.Understands business impact of process to customer. Responds to customers needs, questions and concerns in an accurate, effective, and timely manner.
• 5.Effectively and professionally works with upset customers, solving their problems