Analyst - 25 Operational Finance

Dentsu Aegis Network India Private Limited; Bengaluru; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Dentsu in Bangalore is seeking an experienced professional to support expense administration and T&E processes. The role involves expense report review, approvals, and reconciliation, with exposure to SAP Concur, Workday, and D365 integration.

The candidate should have graduate-level commerce education and 4–5 years of experience in expense management, with strong communication skills and the ability to work with global teams. This is a full-time, on-site position based in Bangalore.

Qualifications

• Graduate or post-graduate in commerce or related field with 4–5 years experience in expense administration and T&E process.
• Experience handling SAP Concur and expense reporting for large corporations.
• Proficiency in MS Office, especially Excel, PowerPoint, and Word; strong communication skills.

Responsibilities

• Assist with expense creation and submission; provide customer service on expense reports.
• Support approvals and monitor reimbursement status; ensure compliance with policies.
• Maintain SOPs and perform monthly/ ad-hoc reporting; assist Cognos reporting.
• Coordinate Workday to D365 integration and liaise with FP&A for cost/profit center releases.

Skills

Expense management

T&E process

SAP Concur

Workday

MS Excel

Communication

Stakeholder management

Education

Graduate in commerce / MBA / ICWAI

Tools

ServiceNow

Workday

D365/ERP

Job description

Dentsu is undergoing significant business change in line with its growth ambition, aligning our operations across different service lines to better serve our clients. This includes the optimization of our business functions and T&E process across the globe.

Job Description

Key Accountabilities

• Expense Assistance
• Expense creation/submission assistance
• Provide customer service support to members regarding expense reports.
• Queries on Manager Approval / Finance Approval
• Reimbursement status.
• Research and resolve issues related to expense reports and Log Expense related issues electronically.
• Exceptional approvals.
• Monitor OOP reimbursements/Card related claims. Chasing/Escalating card holders/managers for on time submission/approval.
• Ensure the confidentiality and security of all financial and member files.
• Approval support (if Mgr. is terminated / OOO).
• Processor review & final approval - Review employee expense reports for compliance, approvals, documentation, and business purpose both manually and via automated system.
• Approval limits maintenance.
• Cognos Reporting responsibilities.
• Maintain internal SOPs & documents.
• Monthly reporting cycles on Concur, Finance data Ad-hoc data analysis of various finance related data sources, data-merging and slicing.
• Monthly and ad-hoc reporting support for in-depth analysis of our spend to enable decision making on T&E
• Review employee expense reports for compliance, approvals, documentation, and business purpose.

D365/ERP Integration Admin Responsibilities

• Monitor posting errors and co-ordination with technical support team for resolution
• Workday to D365 integration to be monitored
• Work with finance team on MDM related processes to release cost and profit centers.
• Clients/Projects mgmt. with FP&A team guidance.

Key Personal Attributes

• Prior experience of Citi & AMEX card Management
• Prior experience of SAP Concur Expense
• Prior experience of AMEX GBT
• Knowledge of the Media or Digital sectors an advantage

Knowledge and Qualifications

• Graduate/master’s degree in commerce/ICWAI/MBA/semi-qualified Chartered Accountant with 4 to 5 years of experience in Expense administration and T&E process.
• Prior experience of managing the above said process for large corporations
• Fluent Spoken English, strong communication, collaboration and relationship building skills across global cultures.
• Willing to work in Americas shifts
• Prior experience in Service Now and help desk activities.
• Preferably familiar with finance concepts and reporting structures Nexelus, SAP Concur.
• Proficient with MS Word, Advance Excel and PowerPoint.
• Proven capability in communicating & partnering with all levels of the organization.
• Preferably familiar with finance concepts and reporting structures using Concur and other ERP.
• Senior stakeholder management skills.
• Clear record of driving end-to-end process improvements.

Location: Bangalore

Brand: Bcoe

Time Type: Full time

Contract Type: Permanent

About dentsu For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We’re leading the way – helping to build a more sustainable planet. Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future. Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way.

Find out more about us Who we are Our Social Impact Our work