Global Process Analyst - R2R

Merkle Italia; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

dentsu Bengaluru is looking for a finance process expert to support global process standards for the R2R tower and oversee Microsoft's Dynamics 365 deployments across regions. You will work with process owners, deployment teams, and SMEs to standardise and optimise finance operations with strong governance and clear documentation.

The role requires solid ERP experience, finance transformation exposure, and excellent stakeholder communication to ensure market adoption of the global template while

Qualifications

• Experience with process re-engineering and improvement initiatives within a dispersed organisation.
• Experience of large-scale ERP implementations and finance transformation.
• End user operational experience with Global ERP solutions; Microsoft Dynamics a plus.
• Excellent communication and interpersonal skills; able to work to deadlines.
• An accounting qualification or equivalent, or strong finance background.
• Fluent English language skills; other languages are an advantage.

Responsibilities

• Lead the R2R process tower for the global Dynamics 365 deployments and related projects.
• Collaborate with global process owners and deployment teams to standardise processes.
• Validate tax, legal and statutory requirements and drive adoption of the global template.
• Perform business analysis on gaps to drive standardisation and effectiveness.
• Own documentation, training material, test scenarios, and master data design.
• Provide governance input and ensure actions are tracked to resolution.
• Escalate risks and issues and support change management activities.

Skills

Process re-engineering

ERP implementations

Finance transformation

English fluency

Stakeholder management

Education

Accounting qualification

Tools

Microsoft Dynamics 365

Job description

Support the development and implementation of global process standards for the respective tower processes and deliver improvements to assist in dentsu’s continuous business evolution.

Job Description: Key Accountabilities

Work closely with the Global Process Owners in leading the R2R process tower for the global Microsoft Dynamics 365 deployments and improvement projects across media, creative and project business models in EMEA, Americas and APAC regions. Liaise with subject matter experts covering various disciplines to define pragmatic and standard processes supported by the global Microsoft Dynamics 365 solution, and remaining target system architecture. Partner with deployment teams to validate tax, legal and statutory requirements and drive overall adoption of the global template by identifying local process changes where needed, and minimise localisations. Perform the required business analysis on perceived gaps to the global template to drive process standardisation and effectiveness across the core finance processes. Input to the relevant governance boards with the programme and/or market teams and ensure that discussions are documented, and actions tracked to resolution. Ensure change requests raised via deployment or the ongoing support channels add value to the global template and provide sufficient business case for additional investment by liaising with market and solution teams in evaluating alternatives, so they are prioritised appropriately by the programme. Lead key deployment activities, incl. process improvements, documentation of global asset collaterals, training, test scenarios, reporting, and master data design principles. Owns all documentation around the relevant process tower and ensures it remains current, keeping firmly in mind the experience of the end-user for which such documents are created. Drive awareness of process controls as well as standard operational reporting needed to fully support business operations in a market. Identify or develop deployment accelerators by using lessons learned from previous implementations and other best practices used across Finance Services to enable market teams delivering to plan, with minimal redesign. Actively support the achievement of the business benefits sought by the target systems architecture being deployed.

Key Attributes

Actively build strong relationships with key stakeholders across central and market ERP deployment teams to enable effective decision making and support fit for purpose processes. Facilitate solution based working sessions among key stakeholders to drive & deliver processes that are future proof, providing a real focus on pragmatic value-added activities. Comfortable managing ambiguity and able to adapt to change, influencing others where needed to deliver practical solutions. Strong hands-on project management skills required to enable successful delivery of key milestones, including the identification of priorities, risks and barriers that require action. Attention to detail yet able to articulate key messages to senior stakeholders. Actively & effectively communicates (written / oral) with key stakeholders and impacting individuals, driving out simple solutions to complex problems. Keep the team informed of issues and decisions and help ensure they are supported appropriately in managing change. Escalate risks and issues effectively and promptly.

Knowledge and Qualifications

Solid experience with process re-engineering and overall improvement initiatives within a disperse organisation, and shared service environments. Experience of large-scale ERP implementations and finance transformation. Solid end user operational experience with Global ERP solutions (Microsoft Dynamics a plus). Excellent communication and interpersonal skills, building relationships with others and influencing positive outcomes. Ability to work to challenging deadlines in a demanding fast paced environment. An accounting qualification or equivalent, or a strong finance background would be preferred. Fluent English language skills, other languages an advantage but not pre-requisite.

Location: Bangalore

Brand: Bcoe

Time Type: Full time

Contract Type: Permanent

About dentsu For over 120 years, innovation has been a core tenet of our offering - exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We’re leading the way - helping to build a more sustainable planet. Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future. Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way. Find out more about us Who we are Our Social Impact Our work