American Express Virtual Assistant Jobs

American Express; Gurugram District; On-site; INR 245,520 - 357,120; Full time

Job summary

American Express (Subsidiary Accertify) in Gurgaon, India is seeking a Fraud Analyst to audit online transactions and identify potential fraud risks. You will work to meet deadlines and collaborate with domain experts to improve fraud detection models.

Requirements include a four-year degree and experience in online fraud detection, exceptional analytical and critical thinking abilities, and willingness to work a rotating shift schedule including non-business hours.

Qualifications

• Four-year degree or equivalent certification.
• Strong analytical and decisive reasoning skills.
• Excellent critical thinking abilities.
• Ability to make independent decisions.
• Comfortable with fast-paced, changing environment.
• Proficient in Microsoft Office.
• Willingness to work morning, evening, night shifts, weekends, and holidays.

Responsibilities

• Perform manual audit of online transactions to assess fraud risk.
• Meet deadlines and time constraints.
• Resolve issues involving detailed investigations and analysis.
• Provide insights on fraud patterns and best practices to teammates and leaders.
• Maintain up-to-date knowledge while monitoring transactions and communicating with clients.
• Support client-focused learning to further a model-first vision.
• Leverage fraud stage highlights to expand the team’s understanding of client risk profiles.
• Collaborate with domain experts to screen continuous fraud decisioning models.
• Conduct comprehensive transaction risk analysis using new and existing tools.
• Report system issues as they arise and proactively identify potential impacts on Clients.
• Ensure compliance with administrative, functional, and consistency principles.

Skills

Fraud analysis

Analytical thinking

Decision making

Critical thinking

Web research

Microsoft Office

Adaptability

Time management

Education

Bachelor's degree

Job description

Job Title: Fraud Analyst

Company: American Express (Subsidiary Accertify)

Location: Gurgaon, India

Salary: 22k-32k per month

Education: Bachelor’s Degree (Four-year certification required)

Responsibilities

• Perform manual audit of online transactions to assess potential fraud risk.
• Work to meet and exceed time constraints and deadlines.
• Resolve issues involving detailed investigations and analysis.
• Provide insights on fraud patterns and best practices to teammates and leaders.
• Maintain up-to-date knowledge while monitoring transactions and communicating with clients.
• Support client-focused learning to further a model-first vision.
• Leverage fraud stage highlights to expand the team’s understanding of client risk profiles.
• Collaborate with domain experts to screen continuous fraud decisioning models.
• Conduct comprehensive transaction risk analysis using new and existing tools.
• Report system issues as they arise and proactively identify potential impacts on Clients.
• Ensure compliance with administrative, functional, and consistency principles.

Qualifications

• Four-year degree or equivalent certification.
• Strong desire to build a career in fraud analysis.
• Experience or exposure to online commerce fraud detection, investigation, or similar work.
• Adjustable analytical, scientific, and decisive reasoning skills.
• Excellent critical thinking skills.
• Ability to make independent decisions.
• Comfortable working in a fast-paced, constantly changing environment.
• Strong web research skills with ability to learn new platforms quickly.
• Proficient in Microsoft Office Suite.
• Willingness to work morning, evening, night shifts, including non-business hours, weekends, and holidays.

American Express is an equivalent open door manager and pursues business choices regardless of race, variety, religion, sex, sexual direction, orientation personality, public beginning, veteran status, handicap status, age, or some other status safeguarded by regulation.