AM Electrical Market Quality

Maruti Suzuki India Ltd.; Gurugram District; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A prominent automobile manufacturer in Gurugram seeks an experienced electrical engineer with a B.E/B. Tech in ECE or Electrical Engineering. Responsibilities include handling market feedback, diagnosing customer complaints, and conducting vendor process verification. Candidates should possess 3 to 10 years of experience, strong analytical skills, and a solid understanding of electrical and electronic parts. Familiarity with quality control tools and root-cause analysis is essential.

Qualifications

• Minimum 3 to 10 years of experience in electrical or electronic engineering.
• Expert in circuit drawings and data sheet interpretation.
• Hands-on experience in problem-solving and root-cause analysis.

Responsibilities

• Handle market feedback and warranty issues regarding electrical parts.
• Conduct extensive vendor visits for process verification.
• Diagnose and resolve customer complaints.

Skills

Analytical skills

Problem solving

Electrical and electronic parts knowledge

Understanding circuit drawings

Quality control tools

Vendor management

Education

Diploma or Graduate (B.E / B. Tech in ECE/Electrical Engineering)

Tools

Six Sigma

QC tools

Job description

Experience - DIPLOMA / GRADUATE (B.E / B. Tech in ECE/ELECRICAL ENGG.)

10 YRS / 3 ~ 5 YRS

·handling of market feedback and warranty issues related to electrical / electronic parts (electrical lightings – head lamps, rear lamps & wiring harness etc)

·extensive vendor visits for process verification at vendor for root-cause analysis of typical cases.

·3g at dealer/customer location to identiy the usage pattern for actual problem understanding and trouble-shooting

·coordination with multiple product owners and process partners to ensure faster analysis and execution of quality improvements based on market feedback.

·fta approach for solving complex market issues.

·competitor process / design benchmarking.

·diagnose and resolve customer complaints.

·good understanding of electricals and electronic parts.

·expert in understanding circuit drawings of electrical / electronic parts and data-sheet interpretation

·profound knowledge of semi-conductor technology and pcb manufacturing processes

·good experience on root-cause analysis of defect related to smt & soldering processes

·well versed in qc tools, doe, six sigma

·analytical skills and logical approach towards problem solving

·hands on experience in resolving complex market problems and able to concisely explain and present to related stake holders and management.

·ability to analyze the data and propose solution & future strategies.

·ability to work within strict timelines