Akamai - L3 Support Consultant

TekWissen LLC; Pune District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

TekWissen seeks an Akamai - L3 Support Consultant to provide post-deployment configuration and optimization of Akamai security products in Pune. You will work onsite with clients, configuring App & API with ASM, Site Shield, API Acceleration, Bot Manager Premier, and API Security, while ensuring best practices and security requirements.

Responsibilities include tracking configuration hours, reporting to project management, collaborating with internal teams and customer stakeholders, sharing

Qualifications

• Bachelors degree in Computer Science, Information Technology, or related field; Akamai certifications are a strong plus.
• 7+ years in post implementations configuration engineer role / professional services, with 2 to 2.5+ years hands-on in Akamai Application security solutions.
• Akamai Certified Professional Security Solutions (WAF, DDoS, Bot Manager, API Protector, Site Shield, API Security) plus training is a plus.
• Industry certifications like CCSP, CEH, cloud certifications (AWS, Azure, GCP) are optional but preferred.

Responsibilities

• Provide post deployment configuration assistance for Akamai security products (WAF, DDoS, Bot Manager, etc.).
• Track and maintain logs of configuration hours and report to project management; collaborate with internal teams and customer stakeholders.

Skills

Akamai security products

Customer handling

Web security

CDN & DNS

Troubleshooting

Education

Bachelor's degree in CS/IT

Akamai Certifications

Industry certifications (CCSP/CEH/AWS/AZURE/GCP)

Tools

Akamai App & API with ASM

Site Shield

API Acceleration

Bot Manager Premier

API Security

Akamai Control Center

Job description

Overview:

TekWissen is a global workforce management provider throughout India and many other countries in the world.The below job opportunity is one of our clients whichhas been a one-stop solution for professional digital services.

Position: Akamai - L3 Support Consultant

Location:Pune

Job Type: Full Time

Work Type: Onsite

Job Description:

• Provide post deployment configuration assistance for the following security Akamai products, including:
• App & API with ASM included advanced delivery Protector (specifically the security products: WAF, L7 ANTI-DDOS, BOT MANAGER, API DISCOVERY)
• Site Shield
• API Acceleration
• Bot Manager Premier
• API Security
• Support fine-tuning, optimization, and configuration reviews on Akamai UI in alignment with recommended practices and customer requirements.
• Track and maintain logs of configuration assistance hours and report regularly to the project management representative.
• Collaborate with internal teams and customer stakeholders to ensure smooth delivery and maximize the value of Akamai services.
• Share knowledge, create documentation, and support customer teams in ongoing management of Akamai security configurations.

Roles & Responsibilities:

• We are looking for a skilled Akamai Security Product Professional Services / Configuration Assistance / Implementations Expert to provide hands-on configuration, optimization, and consultation on Akamais Application security products.
• The role involves working closely with customers to ensure efficient deployments, optimization, and adherence to Akamai best practices, while maintaining clear reporting and collaboration with project management.

Qualification & Certification:

• Bachelors degree in Computer Science, Information Technology, or related field; Akamai certifications are a strong plus.
• 7+ years in post implementations configuration engineer role / professional services, with 2 to 2.5+ years of hands-on experience in the relevant Akamai Application security solutions (App & API with ASM included advanced delivery, Site Shield, API Acceleration, API Security(Noname),Bot Manager Premier).
• Akamai Certified Professional Security Solutions (WAF, DDoS, Bot Manager, API Protector, Site Shield, API Security) inclusive of Akamai Control Center/Product Training is a plus.
• Complementary industry certs like CCSP, CEH, cloud certifications (AWS, Azure, GCP), is an added value(optional but preferred).

Required Skills:

• Strong communication, presentation and collaboration skills.
• Direct Customer handling experience
• Hands-on expertise with Akamai security products: App & API with ASM included advanced delivery Protector (specifically the security products: WAF, L7 ANTI-DDOS, BOT MANAGER, API DISCOVERY), Site Shield, API Acceleration, API Security & Bot Manager Premier
• Strong knowledge of web/app security (OWASP Top 10, API security, bot mitigation).
• Solid understanding of CDN, DNS, HTTP/S, caching, and performance optimization.
• Ability to analyze logs, fine-tune policies, and apply best practices.
• Configuration assistance, optimization, and troubleshooting.
• Reporting, and documentation of configuration changes.
• Balancing performance and security requirements.
• Strong problem-solving skills with the ability to translate technical data into customer-friendly recommendations.
• Excellent communication and collaboration skills for engaging with customers and cross-functional teams.
• Ability to manage time effectively, maintain accurate reporting, and support project management workflows.

TekWissen® Group is an equal opportunity employer supporting workforce diversity.