Akamai - L3 Support Consultant

TekWissen India; Pune District; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

TekWissen India seeks an experienced Akamai Security Product Professional Services expert to provide hands-on configuration, optimization, and consultation on Akamai’s Application security products. The role involves working closely with customers to ensure efficient deployments and adherence to best practices, while maintaining clear reporting with project management.

The candidate will support knowledge sharing, documentation, and ongoing management of Akamai security configurations, with a

Qualifications

• Bachelor’s degree in Computer Science, IT, or related field; Akamai certifications are a strong plus.
• 7+ years in post-implementation configuration engineer role / professional services, with hands-on experience in Akamai Application security solutions.
• Akamai Certified Professional – Security Solutions is a plus; CCSP/CEH/cloud certs add value.

Responsibilities

• Provide post deployment configuration assistance for Akamai products (WAF, DDoS, Bot Manager, Site Shield).
• Track and report configuration hours to project management.
• Collaborate with internal teams and customer stakeholders for smooth delivery and value realization.

Skills

Akamai security products

Post-implementation configuration

Log analysis

Documentation

Client collaboration

Troubleshooting

Education

Bachelor's degree in Computer Science/IT

Akamai certifications

Tools

Akamai Control Center

Akamai UI

Job description

TekWissen is a global workforce management provider throughout India and many other countries in the world. The below job opportunity is one of our clients which has been a one-stop solution for professional digital services.

Location: Pune

Job Type: Full Time

Work Type: Onsite

Job Description:

• Provide post deployment configuration assistance for the following security Akamai products, including:
• App & API with ASM included advanced delivery Protector (specifically the security products: WAF, L7 ANTI-DDOS, BOT MANAGER, API DISCOVERY)
• Site Shield
• API Acceleration
• API Security
• Support fine-tuning, optimization, and configuration reviews on Akamai UI in alignment with recommended practices and customer requirements.
• Track and maintain logs of configuration assistance hours and report regularly to the project management representative.
• Collaborate with internal teams and customer stakeholders to ensure smooth delivery and maximize the value of Akamai services.
• Share knowledge, create documentation, and support customer teams in ongoing management of Akamai security configurations.
• We are looking for a skilled Akamai Security Product Professional Services / Configuration Assistance / Implementations Expert to provide hands-on configuration, optimization, and consultation on Akamai’s Application security products.
• The role involves working closely with customers to ensure efficient deployments, optimization, and adherence to Akamai best practices, while maintaining clear reporting and collaboration with project management.

Qualification & Certification:

• Bachelor’s degree in Computer Science, Information Technology, or related field; Akamai certifications are a strong plus.
• 7+ years in post implementations configuration engineer role / professional services, with 2 to 2.5+ years of hands-on experience in the relevant Akamai Application security solutions (App & API with ASM included advanced delivery, Site Shield, API Acceleration, API Security(Noname),Bot Manager Premier).
• Akamai Certified Professional – Security Solutions (WAF, DDoS, Bot Manager, API Protector, Site Shield, API Security) inclusive of Akamai Control Center/Product Training is a plus.
• Complementary industry certs like CCSP, CEH, cloud certifications (AWS, Azure, GCP), is an added value(optional but preferred).

Required Skills:

• Strong communication, presentation and collaboration skills.
• Hands-on expertise with Akamai security products: App & API with ASM included advanced delivery Protector (specifically the security products: WAF, L7 ANTI-DDOS, BOT MANAGER, API DISCOVERY), Site Shield, API Acceleration, API Security & Bot Manager Premier
• Strong knowledge of web/app security (OWASP Top 10, API security, bot mitigation).
• Solid understanding of CDN, DNS, HTTP/S, caching, and performance optimization.
• Ability to analyze logs, fine-tune policies, and apply best practices.
• Configuration assistance, optimization, and troubleshooting.
• Reporting, and documentation of configuration changes.
• Balancing performance and security requirements.
• Strong problem-solving skills with the ability to translate technical data into customer-friendly recommendations.
• Excellent communication and collaboration skills for engaging with customers and cross-functional teams.
• Ability to manage time effectively, maintain accurate reporting, and support project management workflows.

TekWissen® Group is an equal opportunity employer supporting workforce diversity.