Airport Ground Staff Cabin Crew

Zoho; Chennai District; On-site; INR 250,000 - 420,000; Full time

Job summary

Chennai City Corporation invites applications for Airport Ground Staff in Chennai. Freshers/entry-level candidates with passion for customer service and aviation are encouraged to apply.

Responsibilities include assisting passengers during check-in and boarding, handling baggage, providing flight information, coordinating with ground operations, and ensuring safety compliance. The role requires excellent communication, a service mindset, and ability to work in shifts, including weekends.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Basic computer skills for handling check-in systems.
• Customer service orientation and problem-solving abilities.
• Knowledge of airport operations and safety regulations is a plus.
• Ability to work in shifts, including weekends and holidays.
• Teamwork and collaboration skills.

Responsibilities

• Assist passengers with check-in and boarding processes.
• Manage baggage handling and ensure proper loading and unloading of luggage
• Provide information and assistance to passengers regarding flight schedules and airport services
• Coordinate with ground operations teams for smooth flight handling
• Ensure compliance with safety and security regulations at the airport
• Address passenger queries and resolve issues on time
• Maintain cleanliness and organization in the boarding area and check-in counters

Skills

Communication

Customer service

Fast-paced

Basic computer skills

Airport ops knowledge

Shift work

Teamwork

Job description

Chennai City Corporation, India | Posted on 09/25/2026

We are looking for enthusiastic individuals to join our team as Airport Ground Staff. This role is ideal for freshers/entry-level candidates who are passionate about customer service and the aviation industry.

We are looking for enthusiastic individuals to join our team as Airport Ground Staff. This role is ideal for freshers/entry-level candidates who are passionate about customer service and the aviation industry.

Responsibilities

• Assist passengers with check-in and boarding processes.
• Manage baggage handling and ensure proper loading and unloading of luggage
• Provide information and assistance to passengers regarding flight schedules and airport services
• Coordinate with ground operations teams for smooth flight handling
• Ensure compliance with safety and security regulations at the airport
• Address passenger queries and resolve issues on time
• Maintain cleanliness and organization in the boarding area and check-in counters

Skills and Qualifications

• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Basic computer skills for handling check-in systems
• Customer service orientation and problem-solving abilities
• Knowledge of airport operations and safety regulations is a plus
• Ability to work in shifts, including weekends and holidays
• Teamwork and collaboration skills