Airport Ground Staff Cabin Crew

Cvali; Chennai District; On-site; INR 180,000 - 300,000; Full time

Job summary

Cvali is hiring Airport Ground Staff in Chennai, Tamil Nadu for freshers passionate about customer service and aviation. You will assist passengers with check-in and boarding, handle baggage, and provide information on flights.

The role requires good communication, ability to work in shifts including weekends, and basic computer skills. Training will cover airport operations and safety procedures. This entry-level position offers hands-on experience in a busy airport environment.

Qualifications

• Freshers/entry-level role with a passion for customer service and aviation.
• Basic computer skills for handling check-in systems.
• Excellent communication and interpersonal skills are essential.
• Willing to work in shifts, including weekends and holidays.
• Knowledge of airport operations and safety regulations is a plus.

Responsibilities

• Assist passengers with check-in and boarding processes.
• Manage baggage handling and loading/unloading of luggage.
• Provide information on flight schedules and airport services to passengers.
• Coordinate with ground operations teams for smooth flight handling.
• Ensure compliance with safety and security regulations at the airport.
• Address passenger queries and resolve issues on time.
• Maintain cleanliness and organization in the boarding area and check-in counters.

Skills

Excellent communication

Interpersonal skills

Fast-paced environment

Basic computer skills

Customer service orientation

Problem-solving abilities

Teamwork

Education

N/A

Job description

Job Description:

We are looking for enthusiastic individuals to join our team as Airport Ground Staff. This role is ideal for freshers/entry-level candidates who are passionate about customer service and the aviation industry.

Responsibilities

• Assist passengers with check-in and boarding processes.
• Manage baggage handling and ensure proper loading and unloading of luggage
• Provide information and assistance to passengers regarding flight schedules and airport services
• Coordinate with ground operations teams for smooth flight handling
• Ensure compliance with safety and security regulations at the airport
• Address passenger queries and resolve issues on time
• Maintain cleanliness and organization in the boarding area and check-in counters

Skills And Qualifications

• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Basic computer skills for handling check-in systems
• Customer service orientation and problem-solving abilities
• Knowledge of airport operations and safety regulations is a plus
• Ability to work in shifts, including weekends and holidays
• Teamwork and collaboration skills