Airport Ground Staff

Namo Airways; Unnao District; On-site; INR 201,000 - 257,000; Full time

Benefits offered by this job

Company accommodation

Cab facility

Meal allowance

Medical coverage

Uniform grooming support

Career growth

Job summary

Namo Airways is seeking Ground Staff to assist passengers during check-in, boarding, and departure processes at the airport. You will handle baggage, provide flight information, ensure passenger safety, and coordinate with airline and security teams for smooth operations.

The role also involves managing ticketing, boarding passes, and customer inquiries at the terminal, requiring professionalism, patience, and strong communication throughout shifts.

Qualifications

• Professionalism and patience are essential for Ground Staff roles.
• Strong communication skills are required to handle passenger inquiries and coordinate with teams.

Responsibilities

• Assist passengers during check-in, boarding, and departure processes.
• Handle baggage and guide passengers as needed.
• Provide flight information and respond to inquiries at the terminal.
• Coordinate with airline and security teams for smooth airport operations.
• Manage ticketing, boarding passes, and customer inquiries.

Skills

Strong communication skills

Professionalism

Patience

Job description

Work Role: Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processes. Duties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operations. Staff also manage ticketing, boarding passes, and customer inquiries at the terminal. Professionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputation.

Benefits

• Company-provided accommodation near airport locations
• Cab facility available for pick-up and drop across shifts
• Daily meal allowance or in-shift meals provided
• Comprehensive medical and insurance coverage for employees
• Uniform and grooming support as per airline standards
• Opportunities for career growth and skill development within the aviation sector