Air Import Executive

Expeditors International (India) Private Limited; Ahmedabad District; On-site; INR 350,000 - 480,000; Full time

Benefits offered by this job

Paid Vacation

Health Plan: Medical

Life Insurance

Employee Stock Purchase Plan

Training and Personnel Development

Growth opportunities within the 회사

Job summary

Expeditors International (India) Private Limited is seeking an Air Import Executive in Ahmedabad to ensure timely freight movement and exceptional customer service in the Air Import Department. The role requires handling data entry, tracking shipments, and coordinating with customers and service providers to maintain high standards.

The candidate should have 6 months to 1 year of related experience, fluency in English, and knowledge of air documentation.

Qualifications

• 6 months to 1 year related experience and/or training.
• Understanding of air documentation process (preferred)
• Effective interpersonal skills, including listening, comprehension, and clear communication to obtain results
• Pro-active, strong organizational skills
• Good computer skills (Excel, Word, PowerPoint)
• IATA certification (preferred)
• Fluent in English

Responsibilities

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operating system
• Track and trace Air Import files as required
• Use Workflows on daily basis
• Ensure timely delivery of freight to customers for Import shipments
• Ensure documents are timely sent to customer or broker for customs purposes
• Ensure accurate and timely client and Service Providers billing
• Interact with our customers in arranging their international shipments, meeting customer service standards
• Contribute to maintain strong relationships with suppliers (airlines, trucking companies, and others)
• Meet compliance at all times to regulations including OPS and external government rules
• Understand department process flow, continuously look for efficiency improvements
• Ensure all customers' SOPs are followed and updated
• Meet KPI standards per company procedures
• Overseas communications, timely responses to emails and requests

Skills

Interpersonal skills

Organizational skills

Excel

Tools

Excel

Word

PowerPoint

Job description

Air Import Executive Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Scope of Position

Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Air Import Department.

Major Duties and Responsibilities

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operating system
• Track and trace Air Import files as required
• Use Workflows on daily basis
• Ensure timely delivery of freight to customers for Import shipments
• Ensure documents are timely sent to customer or broker for customs purposes
• Ensure accurate and timely client and Service Providers billing
• Interact with our customers in arranging their international shipments, meeting customer service standards
• Contribute to maintain strong relationships with suppliers (airlines, trucking companies, and others)
• Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer's policies / requirements.
• Understand department process flow, constantly looking for areas of improved efficiency
• Ensure all customers' standard operating procedures are followed and updated
• Meet KPI standards, as per the company procedures
• Overseas communications, timely responses to emails and requests (internal and external)

Qualifications

• 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
• Understanding of air documentation process a plus
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
• Pro-active, strong organizational skills
• Good computer skills (Excel, Word, PowerPoint)
• IATA certification (preferred)
• Fluent in English

Reporting Structure

Air Import Lead Agent, Supervisor and Manager

Additional Information

• Paid Vacation
• Holiday
• Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program
• Bonus
• Experience Level Entry Level