AI Tools Implementer Banking Operations

thehivecareers.co; Bengaluru; Hybride; INR 1 200 000 - 1 800 000; Plein temps

Avantages offerts par ce poste

Opportunity to lead AI transformation

Collaborative environment at tech-b 的

Exposure to enterprise AI platforms

Résumé du poste

The Hive Careers is seeking an AI Tools Implementer to lead deployment and integration of AI-powered solutions across core banking operations from Bengaluru. Translate business needs into AI workflows and configure tools for loan processing, compliance, customer service, fraud detection, and back-office automation.

You will evaluate platforms such as ChatGPT, Copilot, UiPath, Power Automate, and Azure OpenAI, develop playbooks, SOPs, and training material while ensuring RBI, GDPR, and ISO

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or related fields.
• 3–5 years of experience implementing AI tools or intelligent automation in BFSI.
• Hands-on experience with UiPath, Power Automate, and/or other workflow automation tools; familiarity with DocAI/OCR solutions.
• Strong understanding of banking processes including onboarding, risk/compliance, and operations.
• Ability to manage cross-functional teams and stakeholders (tech, ops, compliance).

Responsabilités

• Identify and analyze banking workflows that can be optimized with AI tools.
• Lead the implementation of GenAI, RPA, OCR, NLP, and analytics tools across departments.
• Collaborate with IT, compliance, and process teams to ensure secure, compliant deployments.
• Integrate AI tools into workflows (KYC/AML automation, data forecasting, documentation).
• Develop implementation playbooks, SOPs, and training material.

Connaissances

Cross-functional collaboration

Stakeholder management

Analytical thinking

Formation

Bachelor's degree in CS/Engineering/IS

Outils

UiPath

Power Automate

Google DocAI

AWS Textract

Microsoft Copilot

ChatGPT

Azure OpenAI

Description du poste

About the job AI Tools Implementer Banking Operations

Job Title: AI Tools Implementer – Banking Operations

About the Role:

We are seeking a results-driven AI Tools Implementer to lead the deployment and integration of AI-powered solutions across core banking operations. This role focuses on translating business needs into AI workflows, selecting and configuring the right tools, and ensuring smooth adoption across departments such as loan processing, compliance, customer service, fraud detection, and back-office automation.

Key Responsibilities:

• Identify and analyze operational pain points in banking workflows that can be optimized using AI tools.
• Lead the implementation of GenAI, RPA, OCR, NLP, and analytics tools within banking departments.
• Collaborate with IT, compliance, and process teams to ensure AI solutions are secure, compliant, and efficient.
• Integrate AI tools into workflows including:
• KYC/AML automation
• IPO data intensive forecasting
• Document classification and summarization
• Email/call/chat automation
• Lead qualification and customer segmentation
• Evaluate AI platforms (e.g., ChatGPT, Microsoft Copilot, UiPath, Power Automate, Azure OpenAI) and lead pilot runs.
• Develop implementation playbooks, SOPs, and training material for users and support teams.
• Monitor tool performance and continuously optimize configurations and prompts.
• Ensure compliance with regulatory standards (e.g., RBI, GDPR, ISO) in all AI deployments.

Required Qualifications:

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or related fields.
• 3–5 years of experience in implementing AI tools or intelligent automation within BFSI operations.
• Hands-on experience with one or more of the following:
• RPA tools (UiPath, Power Automate)
• Workflow automation platforms
• Document AI/OCR solutions (Google DocAI, AWS Textract)
• Strong understanding of banking processes including customer onboarding, risk/compliance, and service operations.
• Ability to manage cross-functional teams and stakeholders (tech, ops, compliance).

Nice to Have:

• Certification in RPA, AI/ML, or cloud-based AI services.
• Experience with data security and AI governance.
• Familiarity with Indian banking regulations and RBI guidelines.

What We Offer:

• Opportunity to lead AI transformation in the financial services industry.
• A collaborative environment at the intersection of technology and banking.
• Exposure to enterprise-grade AI platforms and tools.