AI Technology Engagement and Delivery - Vice President

Citi; Mumbai; Hybrid; INR 4,000,000 - 7,000,000; Full time

Benefits offered by this job

Hybrid work model

Global learning resources

Competitive compensation

Career development

Job summary

Citi is seeking an experienced AI Programme Manager to lead AI use case analysis, solution design evaluation, and governance across the programme. You will coordinate workstreams, translate business needs into requirements, and provide data-driven insights to senior leaders.

The role offers a hybrid work setup with in-office and remote days, access to Citi learning resources, and a clear path for career development in AI delivery and governance.

Qualifications

• Five to ten years in product management, programme delivery, tech delivery, data analysis, or business analysis, with AI exposure in financial services.
• Strong data analysis and visualization capabilities to support governance and reporting.
• Experience translating business needs into structured requirements and user stories.

Responsibilities

• Analyse AI use cases to identify foundational requirements and reuse opportunities.
• Coordinate day-to-day delivery across multiple AI and tech workstreams, managing dependencies and milestones.
• Translate business needs into clearly structured requirements, user stories, and acceptance criteria.
• Provide data analysis and visualization for technical assessments and senior-level presentations.
• Maintain governance practices for the AI Lead team, tracking actions and updating documentation.
• Build trusted relationships with stakeholders across business, technology, risk, and control functions.

Skills

AI programme delivery

Data analysis

Stakeholder management

Cross-functional collaboration

Education

Bachelor's degree or equivalent in CS/Engineering/Finance

MBA/CFA/CA preferred

Tools

PowerPoint

Excel

Job description

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

What We Offer

• Direct involvement in Citi's AI technology agenda, with hands-on exposure to solution design, use case analysis, and the practical application of AI in a leading global bank.
• Regular visibility and interaction with senior leaders across technology, the Client Organisation, and Citi's AI leadership community.
• A clear pathway for career development, with the opportunity to deepen expertise across AI delivery, data analysis, and programme governance in a complex global environment.
• Hybrid working arrangement with 3 days in the office and 2 days working remotely, supporting a productive and sustainable work-life balance.
• Access to Citi's global learning and development resources to support continued growth across technical, analytical, and programme management skills.
• Competitive financial wellbeing benefits and a comprehensive package reflecting the seniority and impact of the role.
• A collaborative, performance-driven team environment where your technical contributions directly shape programme outcomes and AI adoption across the business.

In this role, you’re expected to

• Analyse AI use cases to identify foundational requirements, assess solution design, and surface reuse opportunities that improve delivery efficiency across the programme
• Coordinate day-to-day delivery across multiple AI and technology workstreams and associated technology initiatives, managing dependencies and milestones keeping the projects moving forward.
• Translate business needs into clearly structured requirements, user stories, and acceptance criteria that technology and delivery teams can act on directly.
• Provide data analysis and visualisation to support technical assessments, programme reporting, and senior-level presentations – driving data informed decision making
• Maintain governance practicalities of the AI Lead team, including tracking actions, updating decision documentation, and ensuring controls records are accurate and current.
• Build and sustain trusted working relationships with stakeholders across business, technology, risk, and control functions, maintaining clear communication on programme status, issues, risks, while providing value.
• Monitor adherence to compliance and control procedures, as well as regulatory requirements, supporting the implementation of business-specific controls across the programme.

As a successful candidate, you’d ideally have the following skills and exposure

• Five to ten years of experience in product management, programme delivery, technology delivery, data analysis, or business analysis – ideally with exposure to AI for technology transformation initiatives within financial services.
• Technical and data expertise spanning data flows and associated infrastructure, with the ability to review solution designs, evaluate AI use cases for requirement definitions, and identify reuse potential.
• Foundational knowledge of AI and machine learning concepts, with an understanding of how these technologies are applied to redesign and improve business processes in financial services contexts.
• Proficiency in data analysis and visualisation, with the ability to produce clear, evidence-based outputs that inform programme decisions.
• Advanced proficiency in Microsoft Office Suite, particularly PowerPoint and Excel, for delivering impactful presentations and reports to senior audiences.
• Excellent organisational and communication skills, with the ability to manage competing priorities and engage effectively with stakeholders from working-level teams through to senior management.
• Bachelor's degree or equivalent in Computer Science, Engineering, Finance, Economics, or a related quantitative field.

Beneficial Skills & Qualifications

• Experience supporting AI, data, or technology initiatives within a complex, cross-functional organisation.
• Awareness of AI use cases and solutions developed across the financial services industry, including exposure to how different teams approach AI delivery and adoption.
• Familiarity with the emerging technology landscape, with the ability to assess the relevance of new tools and approaches in a structured, evidence-based way.
• Experience negotiating with or coordinating external parties such as technology vendors or third-party delivery partners.

Education

• Bachelor’s/University degree or equivalent experience
• MBA or CFA or CA preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Shift: UK Hours

Job Family Group

Project and Program Management

Job Family

Program Management

Time Type

Full time

Most Relevant Skills

Please see the requirements listed above.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.