AI Business Analyst/ Consultant

METRO Global Solution Center IN; Pune District; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

A leading global wholesaler is seeking an AI & Automation Specialist to translate strategies into actionable business insights. You will engage with stakeholders to identify AI use cases and facilitate workshops to define feasibility. The role requires strong analytical, consultancy, and communication skills to align opportunities with strategic goals. This position offers a dynamic work environment aimed at leveraging cutting-edge technology for operational efficiency.

Qualifications

• Expert understanding of AI & Automation systems and processes.
• Ability to conduct qualitative and quantitative research.
• Strong data analysis and decision-making skills.
• Consultative approach to identifying and delivering solutions.
• Effective communicator across various channels.

Responsibilities

• Translate AI & Automation strategies into actionable business insights.
• Engage business stakeholders to prioritize AI opportunities.
• Facilitate workshops to define and assess use cases.
• Align identified opportunities with strategic goals.
• Support KPI definition and value measurement.

Skills

Subject Matter Expertise

Data Driven Decision making

Consultancy

Business Requirements Analysis

Communication

Process Architecture

Job description

Overview

Metro Global Solution Center (MGSC) is internal solution partner for METRO, a €29.8 Billion international wholesaler with operations in 32 countries through 625 stores and a team of 91,000 people globally. Metro operates in a further 10 countries with its Food Service Distribution (FSD) business and is active in a total of 34 countries.

MGSC is present in Pune (India), Düsseldorf (Germany) and Szczecin (Poland). We provide HR, Finance, IT & Business operations support to 31 countries, speak 24+ languages and process over 18,000 transactions a day. We set tomorrow’s standards for customer focus, digital solutions, and sustainable business models. For over 10 years, we have provided services and solutions from our two locations in Pune and Szczecin, gaining extensive experience in serving internal customers with high quality and passion. We believe we can add value, drive efficiency, and satisfy our customers.

Website: https://www.metro-gsc.in

Company Size: 600-650

Headquarters: Pune, Maharashtra, India

Type: Privately Held

Inception: 2011

Job Description

My Responsibilities

• Being the translator of AI & Automation Strategy to business and back to the AIA Platform and consult the organization to unlock the potential of AI & Automation.
• Engage with business stakeholders to identify and prioritize potential AI and Automation use cases based on ROI metrics.
• Facilitate workshops, interviews, and data-driven assessments across METRO organization, to define value propositions and feasibility for the use cases.
• Translate business needs into actionable requirements, user stories, and value cases aligned with platform standards.
• Ensure alignment of identified opportunities with strategic AI themes and portfolio priorities in line with AI Strategy.
• Partner the Squad Lead on roadmap planning, backlog prioritization, and sprint readiness; support agile delivery and stakeholder management.
• Partner with AIA Platform leadership team, to ensure consistency from ideation to benefit tracking.
• Support KPI definition, value measurement, and quarterly reporting (QBRs).
• Act as a local AI ambassador within the squad’s domain, promoting adoption and responsible use of AI solutions.
• Support rollout, training, and communication of new AI and automation products.
• Enable stakeholders through documentation.

Qualifications

Role Specific Skills

• Subject Matter Expertise: Understands well its area of responsibility (AI & Automation), all related systems, processes and products.
• Discovery: Conducts qualitative and quantitative research with the support of the Research team. Applies the right methodologies to find out relevant information about the user and their problems and needs.
• Data Driven Decision making: Number driven business opportunities identification, be able to set up value measurement concepts and interpret results from econometric point of view.
• Consultancy: Understands the demands of the internal client, selects and explains the right solution. With proactive behavior, being always a helping hand to solve with cutting-edge technology and bring new ideas to the stakeholder: One more thing mindset
• Business Requirements Analysis: Analyzes the business requirements and transforms them into AI & Automation opportunities.
• Communication: Conveys or shares ideas, feelings and information effectively using the most appropriate methods, tools and channels for the respective audience.
• Process Architecture: Understands the big picture of AI & Automation product portfolio, how it fits METRO’s solution landscape and how it supports METRO's strategy, objectives and measurement.