AI & Automation Solutions Developer

Fujitsu; Hyderabad, Chennai District, Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Fujitsu is seeking an AI Automation Solutions Developer to join our Product team. You will develop, test, and support cloud-based Contact Center and AI solutions built on AWS, partnering with senior engineers and architects to deliver AI agents, automation, translation, and integrations.

Ideal candidates have strong cloud development skills in AWS, AI tooling, and modern web technologies. This role offers growth in AWS expertise and exposure to GenAI initiatives across multiple locations in

Qualifications

• AI LLM Technologies: Generative AI, AI Agents, OpenAI APIs, Amazon Bedrock, Prompt Engineering.
• Software Development: Python, JavaScript, TypeScript, Java, Node.js, REST APIs, JSON, API integrations.
• Frontend Development: React, RTK, TypeScript, Micro-frontends, Accessibility (A11y).
• Cloud DevOps: AWS (Connect, Lambda, S3, Redshift, CloudFormation, CDK), Git, CI/CD, Infrastructure as Code.
• Professional Skills: Problem solving, technical troubleshooting and debugging, stakeholder engagement, technical communication, Agile delivery, teamwork, continuous learning.
• Certifications: AWS Certified Cloud Practitioner or AI Practitioner or Developer Associate or Solutions Architect Associate; Agile Fundamentals.

Responsibilities

• Develop, test, implement and support solutions built on AWS and other Cloud technologies.
• Build integrations between contact center platforms, AI services, ITSM tools, and enterprise applications.
• Assist in the delivery of AI-powered capabilities including AI Agents, Agent Assist, RAG solutions, translation services and workflow automation.
• Troubleshoot defects and contribute to continuous improvement initiatives.
• Follow engineering standards, coding best practices, and security guidelines.
• Support development and testing of Generative AI and Large Language Model (LLM) solutions.
• Assist with prompt engineering, knowledge bases, AI orchestration, and conversational AI use cases.
• Create and execute unit, integration, and end-to-end tests.
• Support deployment, release, and operational activities.
• Assist in diagnosing and resolving production issues.
• Contribute to technical documentation and support materials.
• Work closely with Product Owners, Architects, Developers, BAU specialists and Service desk operational teams.
• Participate in Agile ceremonies including sprint planning, stand-ups, retrospectives, and demonstrations.
• Continuously develop technical expertise in AWS, AI technologies, and software engineering practices.

Skills

AI LLM

Python

JavaScript

TypeScript

Java

Node.js

Tools

React

Redux Toolkit

Git

CI/CD

AWS

CloudFormation

CDK

REST APIs

Job description

Job Description

AI Automation Solutions Developer

Location

Portugal / Poland / Costa Rica

Reports to

Product Owner / Chief Architect

Role Overview

We are looking for a motivated Solutions Developer to join our Product team responsible for developing, enhancing, and supporting cloud-based Contact Center and AI solutions built on Amazon Connect and AWS.

This role is ideal for an early-career engineer who enjoys problem-solving, software development, cloud technologies, and Artificial Intelligence. You will work alongside senior engineers, solution architects, and product owners to deliver innovative customer-facing capabilities including AI Agents, conversational AI, automation, voice translation, analytics, and core system integrations.

Role is approximately

• 70% Solution Development, Testing Implementation
• 15% Operational Support
• 10% Solution Design Technical Learning
• 5% Customer Stakeholder Collaboration

Key Responsibilities

Solution Development

• Develop, test, implement and support solutions built on AWS and other Cloud technologies.
• Build integrations between contact center platforms, AI services, ITSM tools, and enterprise applications.
• Assist in the delivery of AI-powered capabilities including AI Agents, Agent Assist, RAG solutions, translation services and workflow automation.
• Troubleshoot defects and contribute to continuous improvement initiatives.
• Follow engineering standards, coding best practices, and security guidelines.

AI Innovation

• Support the development and testing of Generative AI and Large Language Model (LLM) solutions.
• Assist with prompt engineering, knowledge bases, AI orchestration, and conversational AI use cases.
• Contribute to experimentation, prototyping, and evaluation of new AI capabilities.

Testing Support

• Create and execute unit, integration, and end-to-end tests.
• Support deployment, release, and operational activities.
• Assist in diagnosing and resolving production issues.
• Contribute to technical documentation and support materials.

Collaboration Learning

• Work closely with Product Owners, Architects, Developers, BAU specialists and Service desk operational teams.
• Participate in Agile ceremonies including sprint planning, stand-ups, retrospectives, and demonstrations.
• Continuously develop technical expertise in AWS, AI technologies, and software engineering practices.

Qualification, Skills Experience

Experience, academic exposure, or strong interest in the following:

• AI LLM Technologies: Generative AI, AI Agents, OpenAI APIs, Amazon Bedrock, Prompt Engineering.
• Software Development: Python, JavaScript, TypeScript, Java, Node.js, REST APIs, JSON, API integrations.
• Frontend Development: React, Redux Toolkit (RTK), TypeScript, Micro-frontends, Accessibility (A11y).
• Cloud DevOps: AWS (Amazon Connect, Lambda, S3, Redshift, CloudFormation, CDK), Git, CI/CD, Infrastructure as Code.
• Professional Skills: Problem solving, technical troubleshooting and debugging skills, stakeholder engagement, technical communication, Agile delivery, teamwork, and continuous learning.
• Certifications: AWS Certified Cloud Practitioner or AI Practitioner or Developer Associate or Solutions Architect Associate; Agile Fundamentals.

Success in this role will be measured through

• Delivery of assigned stories and tasks within agreed sprint timelines.
• Quality and reliability of developed solutions.
• Contribution to successful product and project outcomes.
• Reduction in defects and rework.
• Growth in technical capability and AWS expertise.
• Positive feedback from stakeholders and team members.

Relocation Supported: No

Visa Sponsorship Approved: No

At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it''s the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.

Location

• Bengaluru
• Chennai
• Hyderabad
• Noida
• Pune