AGM - F&A Delivery - Noida - GO/JC/4493/2026

Golden Opportunities; Dadri; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Golden Opportunities in Noida seeks an AGM – F&A Delivery to lead offshore F&A operations for multiple clients. You will oversee end-to-end close, ensure timely delivery, and drive transformation with cross-functional teams across operations, digital, and transformation squads.

The role demands 15–20 years in Finance & Accounting, strong stakeholder management, and a proven track record in large-scale transitions and client relationships. Office-based role with global collaboration.

Qualifications

• CA or equivalent in Finance & Accounting (mandatory).
• 15–20 years of exp in F&A shared services/BPO/GBS.
• Experience with large offshore teams and client relationships.
• Strong stakeholder management and escalation handling skills.
• Proven delivery, transformation and people leadership track record.
• Experience in large-scale transitions or multi-client delivery.
• Exposure to digital finance transformation programs.
• BPO/KPO Finance ops delivery across all towers mandatory.

Responsibilities

• Provide leadership and governance for day-to-day F&A operations delivery across lines of business.
• Maintain strong engagement with business partners globally.
• Oversee month/quarter/year-end close and auditor coordination.
• Drive timely accounting closures and SLA/KPI attainment.
• Ensure sub-functions of finance stay current and clean.
• Lead Lean Six Sigma initiatives for continuous improvement.
• Collaborate with Operations, Global Process Owner, Digital and Transformation teams.
• Lead process transitions from onshore to offshore.

Skills

Stakeholder management

Communication

Escalation handling

People leadership

Offshore delivery

RPA

BlackLine

Workflow tools

Education

Chartered Accountant or equivalent in Finance & Accounting

Tools

RPA

BlackLine

Workflow tools

Job description

Candidate Expectations

Chartered Accountant or equivalent qualification in Finance & Accounting

Job Title: AGM – F&A Delivery

Location: Noida

Work from Office

Candidate Expectations

Chartered Accountant or equivalent qualification in Finance & Accounting

15–20 years of experience in Finance & Accounting shared services / BPO / GBS environments.

Experience managing large offshore teams and client relationships.

• Excellent stakeholder management, communication, and escalation handling skills.

Proven track record in delivery, transformation, and people leadership.

Experience in large-scale transitions or multi-client delivery

Exposure to digital finance transformation programs

BPO/KPO Finance operations delivery experience across all towers Mandatory

Job Description

Provide leadership, review and governance for the day to day delivery of team responsibilities on F&A operations to the various lines of Business.

Maintain high level of connect and engagement with the Line of businesses and business partners across the globe

The primary responsibility will be overseeing the month/quarter/year end close, co-ordination with auditors on statutory

Drive quality & timely accounting closure process with agreed timelines

Ensure all the sub-functions of finance are engaged collaborative to ensure accounts are maintained current and clean.

Demonstrate lean six sigma framework to drive continuous performance improvement and drive transformation agenda

Must be able to work with cross functional teams like Operations, Global Process owner, Digital team, Transformation team, Transitions team etc.

Pro-active, ability to trouble shoot, work through organizational change scenarios. Implement appropriate mechanisms to identify, understand and intensify performance gaps and/or performance breakthroughs. Develop and implement improvement plans to close performance gaps.

Collaborate in the new deal process including solutioning, pricing, due diligence, transition and stabilization

Act as the single point of accountability for offshore delivery performance.

Define, manage, and govern SLAs, KPIs, and productivity targets across all F&A towers.

Monitor performance dashboards and lead weekly/monthly client governance reviews.

Drive root-cause analysis for SLA misses, quality issues, and client escalations.

Ensure continuous improvement in cost, quality, timeliness, and customer satisfaction.

Lead service reviews, QBRs, and performance reporting with global stakeholders.

Partner with clients to roadmap service expansion, scope changes, and maturity improvements.

• Lead and manage Tower Leads, Managers, and tower SMEs across AP, AR, and R2R.

Drive hiring, workforce planning, succession, and capacity management.

Establish performance culture through goal setting, coaching, and feedback.

Drive employee engagement, retention, and leadership development.

Ensure strong documentation, backup coverage, and knowledge continuity. Transformation & Continuous Improvement

• Identify and drive automation, standardization, and digital transformation initiatives.

Partner with transformation, IT, and automation teams (RPA, BlackLine, workflow tools).

Lead process transitions, migrations, and stabilization from onshore to offshore.

Deliver productivity improvements, cost savings, and scalability enhancements.

Financial & Commercial Management

Own offshore delivery budget, cost management, and productivity tracking.

Support pricing inputs, scope assessments, and commercial discussions.

Deliver against financial commitments and margin targets (where applicable).

Mandatory skills: F&A, Finance and Accounts, PTP, RTR, OTC, FP&A, Finance Operations, Finance Transformation, F&A Delivery, Finance & Accounting operations, Large Team

Good to Have: Process Excellence, PMP, Lean Six Sigma